So far i've tried:
- To restart the iphone
- Accesed iCloud from laptop --> settings--> restore bookmarks. It also looks empty.
Please help. I had tons of bookmarks. Can I recover them via iTunes?
Thank you so much!
iPhone 6, iOS 9.3.1
iPhone 6, iOS 9.3.1
Hello Mia799,
Thanks for using Apple Support Communities.
From your post I understand that you're trying to recover Safari bookmarks. If you backed up your iPhone through iTunes, then you will be able to recover those bookmarks by restoring your iPhone from that specific backup.
iTunes
- Connect your device to the computer that you stored your backup on.
- Open iTunes. If iTunes tells you there's an iOS update, get the latest version.
- Go to File > Devices > Restore from Backup. If you're using Windows and don’t see a File menu, press the Alt key.
- Look at the date and size of each backup and pick the most relevant.
- Click restore and wait for the process to finish. Your device will restart and then sync with your computer. Stay connected until the sync finishes.
Get help with this process, or read about encrypted backups.
Restore your device from an iCloud or iTunes backup
Take care.
Iphone 6 deleted all Safari boookmarks!
