I got a message that there is a Heur:Trojan.Win32.Generic detected in the time machine. How do I remove it? Is it real?
I have macbook air OSX yosemite 10.10.5 version.
MacBook Pro, mac os x yosemite
Where did this message come from?
Kaspersky that was in the system but I had not renewed it. So, it is showing up. It sounds like it is one of the documents. We have Microsoft Word for Mac downloaded in the system as well.
It says Object: /Volumes/Time Machine...5/2/leila.erbay_apr.doc
Unistall Kaspersky, it does you no good at all and can cause many problems. There are no Windows exploits that can affect your Mac.
If you want to check for malware, download and run MalwareBytes. Malwarebytes was developed by one of our own colleagues here in ASC. It gets rave reviews and is about the most proven anti-malware software for Mac
It's either a false alarm or a Windows malware attachment in email (a common occurrence for most email users.) Neither one can harm you, and you don't need to do anything about it. Just don't pass it on to anyone else.
What you do need to do is get rid of the "anti-virus" (AV) software. All such software is worse than useless.
Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. If you're just curious as to whether a file is recognized as malware by AV engines, you can upload it to the "VirusTotal" website, where it will be tested against most of them. I don't recommend doing this with a file that might contain private information. A negative result is no proof of anything, because AV software is not reliable.
Never allow any AV software to delete or "quarantine" email messages or attachments. Doing so will corrupt the Mail database.
I got a message that there is a Heur:Trojan.Win32.Generic detected in the time machine. How do I remove it? Is it real?
