19mandapanda92

Q: Can't download old iCloud photos to computer. Help!!

I have a lot of photos in my iCloud that have been transferred across multiple phones over a long period of time. In an effort to clear phone space I've been trying to save pictures to my computer, but when I plug my phone into the computer, the only photos that show up in the files are the ones I've taken on that phone. And when I go to my "iCloud photos" program/file on my computer, it only shows me about 50 out of probably 200 or 300 of those old photos. Finally, I tried to upload them to my Dropbox account via the Dropbox app, but when I log in and click upload, the only photos it shows are the ones I've taken on this phone.

 

I really want to save these old pictures to my phone but I can't figure out how!! Please help me, I really want to save those. Any ideas?

iPhone 6s, iOS 9.3.1

Posted on Apr 24, 2016 6:41 PM

Close

Q: Can't download old iCloud photos to computer. Help!!

  • All replies
  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 Apr 26, 2016 6:17 AM in response to 19mandapanda92
    Community Specialists
    Apr 26, 2016 6:17 AM in response to 19mandapanda92

    Hello 19mandapanda92,

    Thanks for using Apple Support Communities.

     

    If I understand your post correctly you have photos in iCloud Photo Library that you'd like to save to your Windows PC.  Since you can only import photos from an iOS device that have been saved to the camera roll or taken on it, then I suggest that you either install iCloud for Windows, or download the photos from iCloud.com.

     

    Set up and use iCloud Photo Library on your Windows PC

     

    Download photos or videos to your computer

    1. Go to Photos on iCloud.com.

    2. Do one of the following:

       
         
      •  

        Click Moments to see your photos or videos grouped by time and location.

         
      •  
      •  

        Click Albums, then click an album to view its contents.

         
    3. Click Select Photos.

    4. Select the photos or videos you want to download, then click Download.

       

      The largest available version of each photo and video you select is saved in your Downloads folder on your computer (or other folder specified in your web browser’s preference or options settings).

    Access your photos and videos on iCloud.com

     

    Take care.