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Enjones08

Q: i have iphone 4 for moe or less 2 years. awhle ago it just shut down and turnd black. i tried to push the home botton and wake up button together but did not still respond. my home button is not functioning. what to do?

i have iphone 4 32 GB for more or less 2 years. awhle ago it just shut down and turned black. i tried to push the home botton and wake up button together but did not still respond. my home button is not functioning. IOS 7.1.1 what to do?

iPhone 4, iOS 7.1.2

Posted on Apr 24, 2016 11:25 PM

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Q: i have iphone 4 for moe or less 2 years. awhle ago it just shut down and turnd black. i tried to push the home botton and wake up ... more

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  • by Ingo2711,

    Ingo2711 Ingo2711 Apr 25, 2016 4:07 AM in response to Enjones08
    Level 7 (25,361 points)
    iPhone
    Apr 25, 2016 4:07 AM in response to Enjones08

    Sorry, but if you tried all the suggestions mentioned in the linked article from above, I'm afraid that you'l have to get the phone checked by Apple or an Apple Authorized Service Provider.

    iPhone - Contact Support - Apple Support

     

    Given the fact, that the iPhone4 is a rather old model, and Apple will probably offer you to get it replaced by paying the Out-of-Warranty service fee, you may consider buying a newer iPhone model.

     

    Apple iPhone service pricing - United States

     

    ModelScreen repairBattery serviceMaximum out-of-warranty service fee
    iPhone 6s Plus $ 149 $ 79 $ 329
    iPhone 6 Plus $ 129 $ 79 $ 329
    iPhone 6s $ 129 $ 79 $ 299
    iPhone 6 $ 109 $ 79 $ 299
    iPhone SE $ 129 $ 79 $ 269
    iPhone 5s $ 129 $ 79 $ 269
    iPhone 5c $ 129 $ 79 $ 269
    iPhone 5 $ 129 $ 79 $ 269
    iPhone 4s See out-of-warranty service fee $ 79 $ 199
    iPhone 4 See out-of-warranty service fee $ 79 $ 149
    iPhone 3GS See out-of-warranty service fee $ 79 $ 149
    iPhone 3G See out-of-warranty service fee $ 79 $ 149

     

    Your replacement iPhone will be new or equivalent to new. If your original iPhone was damaged by accident or abuse, service might not be available.

    To learn more about these services, visit the iPhone service page.

    Learn more about iPhone service

    copied from: iPhone Service Pricing - Apple Support