Q: Why doesn't iTunes sync with any of my devices

I can seem to get any of my apple devices to sync with iTunes I have the current version of iTunes and I've checked my USB ports and cables any are fine the option for sync is gray and I don't really know what to do I've removed iTunes and reinstalled and it's still the same

Posted on Apr 24, 2016 9:00 PM

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by braden85,

braden85 Apr 26, 2016 7:02 AM in response to JoseM24
Community Specialists

Apr 26, 2016 7:02 AM in response to JoseM24

Hey there JoseM24,

I understand that you are running into some issues with syncing your device in iTunes. You may want to look at the steps found in the following article to see if they help you address the issue:

Resolve issues between iTunes and third-party security software - Apple Support
https://support.apple.com/en-us/HT201413

Thanks for coming to the Apple Support Communities!
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Q: Why doesn't iTunes sync with any of my devices

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by braden85,

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