Q: could not connect icloud

when am type my icloud password it couldn't connected and am face verification failed problem (there was an error connecting to icloud).what's the problem & and how is it rectify

iPhone 5s, iOS 9.2.1

Posted on Apr 24, 2016 11:53 PM

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Q: could not connect icloud

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by judysings,

judysings Apr 26, 2016 7:27 AM in response to THIILEEPAN1011
Community Specialists

Apr 26, 2016 7:27 AM in response to THIILEEPAN1011

Hi THIILEEPAN1011,
If you are having trouble signing into your iCloud account, take a look at the troubleshooting steps in the resource below.
iCloud: Account troubleshooting
I receive an “authentication failed” message when I try to sign in with my Apple ID during iCloud setup on my iPhone, iPad, or iPod touch.
Go to your Apple ID account page and try to sign in. If you can't sign in, follow the steps provided there to reset your Apple ID account password.

Take care,
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by argyroulafromfinchley,

argyroulafromfinchley Apr 26, 2016 8:31 AM in response to judysings
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iPad

Apr 26, 2016 8:31 AM in response to judysings

Hi judysigns,
I went to icloud.com and I could easily log in there.When I do it on my iphone it says that it can not connect to the server.
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Q: could not connect icloud

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by judysings,

iCloud: Account troubleshooting

I receive an “authentication failed” message when I try to sign in with my Apple ID during iCloud setup on my iPhone, iPad, or iPod touch.

by argyroulafromfinchley,

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