Luis Sequeira1 wrote:
Try deleting preferences.
Hope that works. When I started using Media 100 back in 1996 or so, that was what we had to do to solve every weird or inexplicable issue with the software, delete the prefs. Silly that after 20 years, that's still the first thing we are asked to try.
Two decades ago, Philip Hodgetts created a script to easily purge the Media 100 prefs. There is a similar freebie available from Digital Rebellion that saves a copy of your good prefs. When needed, you delete a suspect or corrupted prefs file and replace with a copy of your known prefs. Free.
https://www.digitalrebellion.com/prefman/