iPad
Q: Disabled iPad 2 and Apple ID
Hi everyone,
Good day.
Just wanna ask if there's a way or chance that Apple Support will give info (phone number, Facebook, etc.) about the device's previous owner.
My relative bought a second hand iPad 2 five years ago.
Just a week ago, she disabled her iPad and we tried to restore it.
After restoring, the iPad is prompting apple ID and password. She told me that she can't remember the ID and password anymore.
Also, she told me that she can't contact the previous owner anymore.
Appreciate your help on this.
Thank you.
iPad 2, iOS 9.3.1
Posted on Apr 25, 2016 1:22 AM