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All replies
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Helpful answers
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Apr 25, 2016 7:25 AM in response to Joaman1by LarryHN,Sorry - you posted in a user to user forum on iPhoto for IOS - no one here can answer any question about why APple did anything - there is a contact us link at the bottom of the page - use it and contact APple if you want answers from them or go into your local Apple Store
LN
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Apr 25, 2016 7:27 AM in response to Joaman1by gail from maine,Try booking your service with your Serial number instead....
Cheers,
GB
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Apr 25, 2016 7:28 AM in response to Joaman1by léonie,How can Apple gave someone a replacement phone under my apple care+ cover with my IMEI/serial numbers while I still have the actual phone?
Did you ever post your IMEI/Serial number online? You have to keep these details secret or someone may use them claim ownership of your iPhone.
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Apr 25, 2016 7:31 AM in response to gail from maineby Joaman1,Thank you, I tried with both IMEI and serial numbers but Apple showing phone has been replaced.
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Apr 25, 2016 7:32 AM in response to léonieby Joaman1,How can someone claim a replacement phone when I still have the actual phone?
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Apr 25, 2016 7:35 AM in response to Joaman1by gail from maine,You will need to contact Apple Support about this, then:
Contact Apple for support and service - Apple Support
Best of luck,
GB
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Apr 25, 2016 7:41 AM in response to LarryHNby Joaman1,I am new to apple forum discussion, not sure where should I post it apart from here. Talked to apple they said my phone no longer has the apple care+ cover because it has been replaced. I will talk to them again and ask them how can they gave a replacement phone while I still have the actual phone. This is very werid to me.
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