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All replies
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Helpful answers
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Apr 26, 2016 10:59 AM in response to AJ_by alex_h1,Hello AJ_,
Thanks for using Apple Support Communities.
I see that the display on your iPad isn't showing a proper screen. I suggest that you go through the steps below which will help you determine if there is a hardware issue.
If you see lines, missing sections, discoloration, or poor image quality
- Try to restart your device. If you can't restart, force restart your device.
- If this doesn't work, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Get help with the screen on your iPhone, iPad, or iPod touch
Take care.
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Apr 26, 2016 5:30 PM in response to alex_h1by AJ_,Thanks for the reply Alex - have done all of that and still no success ... i can tell the system is operating as it should because the colours and placements correspond to the placement of the logo and intro sequences ...
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Apr 27, 2016 6:09 AM in response to AJ_by alex_h1,Hi AJ,
Did you follow all of the steps I mentioned? Did the Apple Support advisor help you set up service for your iPad? If you didn't get in contact, then I strongly suggest you do.
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Apr 27, 2016 4:21 PM in response to alex_h1by AJ_,I did, and I did, and was told it's probably just better to buy a new one because they don't do modular repairs to iPad.


