I can't even drag the app badge to the trash. This thing is ridiculous! Can't find anything in the library folders. I am beyond ****** right now. Contacted them and they just gave me instructions to make it work better. Oh I forgot this rogue POS hijacked my safari last night. UGH!!!!!! Please Help. 30 yrs of apple usage and I've never seen anything like this.
iMac, OS X El Capitan (10.11.4)
Is there a question ? Something we can help with, something specific we could address comments to ?
Yes help me remove it. Its the only app I can't drag to trash. Others on the forum have run into it but I can't find anything on el capitan. Or if they made it impossible to uninstall because its a malware adware piece of junk. So again if you can help please do.
Hotspot Shield is an evil thing that has been deliberately made difficult to remove so you need to calm down and be systematic. First, review the answers in this thread and then try following the instructions provided:
In particular try this answer:
ElRojito's last step-by-step recipe
If you think you have been successful, I suggest you run EtreCheck:
and post the report here so we can help you check it's all gone.
C.
I'd already searched the forum and did all of those things multiple times. The problem is either its el capitan or the fact that its the hot spot shield app and not the program. None of my animosity was directed at apple or this forum. Again I'd already contacted hot spot shield or anchor and getting the run around from them. Like said long time apple user and first post to these forums ever. Im frustrated with the situation. I can't even uninstall safari and reinstall anymore to get their buggy crap out of there. So sorry if I came off half cocked, just so frustrated at this point.
Safari is part of the system now so to get a new copy of it download and apply the OS X El Capitan 10.11.4 Combo Update.
As for the deleting the file try this: select it and use the following key combination: Option+Command+Delete. See if that will let you remove it.
Okay. Start by running EtreCheck:
and posting the report here. Next, open
Utilities > Terminal.app
and copy and paste this command into it and then hit return:
ls -l@en ~/Desktop/Hot*
copy and paste the result here. Next, again in Terminal.app use this command:
sudo caffeinate find / -iname "*hotspot*" -print
to find all the files on your machine with 'hotspot' in their name and post the results here. This last command needs to be run from an admin account (if you only have one user account this will be an admin account automatically) and will ask for the password. It may take a long time (minutes or tens of minutes) to finish depending on how many files you have on your disk.
C.
Remove hot spot shield
