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Apr 25, 2016 12:16 PM in response to Akiqa91by ChrisJ4203,You are not addressing Apple here. No one can disable anything. For you, you need to use the Apple ID/password recovery. Go to https://iforgot.apple.com to recover. If you cannot do that there, then you can contact Apple Security for help, but make sure you have things to help identify yourself. Contact Apple for help with Apple ID account security - Apple Support