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Q: iCloud Backup option greyed out on iPhone 6S Plus and iPad Pro
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by Carolyn Samit,Apr 25, 2016 1:01 PM
Carolyn Samit
Apr 25, 2016 1:01 PM
in response to neilfromdurham
Level 10
(120,911 points)
Apple MusicMake sure both devices are connected to a Wi-Fi network. iCloud requires Wi-Fi to backup your data.
If it's not a Wi-Fi issue, you may need more iCloud storage.
Tap Settings > iCloud > Storage
At the bottom of the screen you should see how much available storage there is. Less than 1GB might be preventing your devices from backing up.
