Heathern93

Q: iPod has been detected but cannot be identified properly-HELP

So, less than a month ago I bought an iPod nano 7th gen, and when I bought it, it was fine and I uploaded all my music to it. Tonight I have gone to add some more music and I get the following error message- 'An iPod has been detected, but could not be identified properly. Please disconnect and reconnect the iPod, and then try again.'

 

I have tried the following:

-Reconnecting device, and tried every USB port.

-Restarting my PC

-Uninstalling and reinstalling every single Apple product on my PC

-Going into device manager and checking for driver updates

-Going into C:/ >Program Files>Common Files>Apple>Mobile Device Support>Drivers>usbaapl64>install

 

All to no avail -_-

 

I am running Windows 10 64-bit.

 

Any help is really appreciated, thank you in advance

iPod nano (7th generation, Mid 2015), Windows 10

Posted on Apr 25, 2016 1:12 PM

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