Hi,
I have had an iwatch sports for a couple months and did not use it for about one week.
I placed it on the charger as normal for a couple hours, when I tried turning it on by pressing and holding the power button nothing happens.
A hard reset was tried with no success, other chargers were tried but did not work.
Can anyone help me?
Thanks
Apple Watch
Hi
Try force restarting your watch: press and hold both the side button and Digital Crown for around 10 seconds, until you see the Apple logo, then release them and wait for the watch to restart.
If your watch still does not start, next try leaving it on the charger, with power connected, for at least a couple more hours (perhaps leave it charging overnight). When doing so, check that you are following the charging instructions here:
- Check your battery and charge your Apple Watch - Apple Support
If your watch has not restarted automatically during that time, try force restarting it again afterwards.
Should the issue persist, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your watch checked under warranty:
Thank you Jonathan,
I tried what you recommended but did not work. Guess I would have to return the watch to Apple and have it checked.
If you have any other advise, please let me know.
Regards,
Dexter
Hi Dexter
You're welcome, although I'm sorry to hear that your issue persists.
Given the steps that you have already tried, I suggest that you next contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your watch checked under warranty:
Yes I guess I will have to do that. I hope they can tell me what caused the problem.
thanks
My iwatch does not turn on
