iPhone sync
itunes cannot sync with iphone even though it is connected
iPhone 6 Plus, iOS 8.1.3
itunes cannot sync with iphone even though it is connected
iPhone 6 Plus, iOS 8.1.3
No matter which computer you are using whether it's PC or Mac, make sure your iTunes software is up to date.
Instructions here > Get the latest version of iTunes
Restart your computer after the update is installed then connect your iPhone then see if you can sync data.
iTunes and Mac are up to date, I regularly check for updates, especially if I haven't hooked up my phone to my Mac mini in a while.
Try the steps here: If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
iPhone sync