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rhill41

Q: need Network Utility for El Capitan

am unable to ping my wireless printer. Network Utility is called "damaged" or "incomplete." using El Capitan OSX 10.11.4

Inspiron 4150, Windows XP

Posted on Apr 25, 2016 6:24 PM

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Q: need Network Utility for El Capitan

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  • by Linc Davis,

    Linc Davis Linc Davis Apr 25, 2016 6:38 PM in response to rhill41
    Level 10 (207,936 points)
    Applications
    Apr 25, 2016 6:38 PM in response to rhill41

    You may be trying to run an outdated copy of the app on the Desktop or anywhere other than its original location in the System folder. If so, please delete the copy and use the one in the System folder. Never move or copy built-in applications.

    If you get the alert when you launch the app by double-clicking its icon in the System folder, see below.

    If you don't already have a current backup, please back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

    If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.

    *The linked support article refers to OS X 10.11 ("El Capitan"), but the procedure is the same for OS X 10.7 ("Lion") and later.