Q: El Capitan can't find hard-wired Epson printer
Using El Capitan, I had my Epson printer unplugged for a week, finally plugged it back in and restarted, added a new driver from Apple, which seems to be the only choice, and it now refuses to show up in the printers and scanners prefs. I've tried "searching" for it; didn't work. The printer is ON, plugged in via USB at both ends, with a new driver, and it remains invisible to the computer. Any ideas, or simple solutions that don't involve going on Terminal and potchkeing around in the code?
Mac Pro, OS X El Capitan (10.11.3)
Posted on Apr 26, 2016 7:50 AM
If your Mac doesn't see your printer or have the software for it
These steps may help if you tried to print from your Mac, but your printer doesn't appear in the Printer pop-up menu, or your Mac displays a message that software for your printer isn't available.
- Make sure that your printer is ready to print. Check it for paper and other supplies, and resolve any error lights or error messages. Check the printer’s documentation or contact the manufacturer if you need help with an error.
- If your printer is connected to the USB port of your Mac, disconnect the printer.
- Your Mac downloads software for most printers automatically, so it's usually unnecessary to install software from the printer manufacturer. Always check for updates to make sure that your Mac has the latest information about the printer.
- If your printer isn't connected to your wired network, Wi-Fi network, or the USB port of your Mac, reconnect it now.
- Open an item that you want to print, then choose Print from the File menu.
Get help resolving printer issues on your Mac - Apple Support
and if that fails
Posted on Apr 28, 2016 5:30 AM