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mattflit Author

Level 1

8 points

new iphone won't sync to itunes

i have the new iphone 6. updated to IOS 9.3.1 and downloaded the new version of itunes onto my iMac, as it prompted me to do so. but after many attempts, i still can not sync my new phone with all my contacts, photos and apps from my old phone. can anyone help?

iPhone 6, iOS 9.3.1

Posted on Apr 26, 2016 12:52 PM

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3 replies

Apr 26, 2016 12:56 PM in response to mattflit

Make sure your OS X system software is up to date not just iTunes.

Open the App Store then select Updates from the menu top of the App Store window.

Minimum OS X requirements for an iPhone 6 is v10.8.5 or later.

http://www.apple.com/lae/iphone-6/specs/

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mattflit Author

Level 1

8 points

Apr 26, 2016 12:57 PM in response to Carolyn Samit

just tried that, it says no updates available...?

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Level 6

12,171 points

Apr 26, 2016 8:47 PM in response to mattflit

What is the version number of the OS X and iTunes?

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new iphone won't sync to itunes

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