how can i cancel a call back as i have sorted my problem out please thanks
iPad 2, iOS 9.3.1
You should have received an email from Apple about the call - clicking on the Edit button should take you to where you can sign in and cancel the call
We are all end users here
You should have received an email from Apple about the call - clicking on the Edit button should take you to where you can sign in and cancel the call
We are all end users here
hi thanks for your reply but i never got an email from apple at all Dee
Well - that is unusual to say the least usually when you schedule a call or chat - they let you know about it
did i do something wrong it said 12 o'clock tomorrow i clicked should i have done something else do you think i will get a call thanks Dee.
You could call Applecare, provide your case number, and they should be able to see a scheduled callback, and cancel it for you.
AppleCare US phone number: (800)-694-7466
Chances are, if you did not get the email, your scheduled call somehow did not get scheduled
Calling AppleCare like ssschmidt suggested would be a way to confirm or deny or you could just leave well alone
Got the email, signed in, got Case and Repair Details window, but there's no place to cancel the call.
how can i cancel a call back
