All of a sudden Mac Mail is asking for password

Have been using mail for ages. Worked fine. Now Mac Mail constantly asks for passwords. Sometimes on AOL, sometimes on gmail and sometimes on other accounts. Manually entering password and email address does not help. It is NOT the provider as I can access with another computer and my phone. I can also access via web interface. As a test, I delete troubled account in Mac Mail then add back in same account. Works fine.....but...it will then happen again...and again..and again. Very annoying!!!

MacBook Pro with Retina display, OS X El Capitan (10.11.4), Mac Mail

Posted on Apr 26, 2016 3:20 PM

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6 replies

Apr 26, 2016 5:12 PM in response to Red955i

I have seen similar problems. In my case on my Mac the accounts hat have been asking for passwords in the last few weeks have all been from the mail server formerly known as Verizon. I assumed the issue had to do with Verizon buying all and switching many of its email customers, including me, to all servers. Other email accounts I have on my Mac, including iCloud, Gmail and Yahoo, have seemed to work fine while the former Verizon accounts repeatedly ask for passwords. When I paste in the correct password sometimes it is accepted, but often not. The good news is when I ignore the problem it seems to love itself pretty soon.

On my iPhone Mail has long had ongoing password problems in various accounts. My solution is to ignore Mail on my phone. The screen is too small for me to read the email anyway.

Nov 13, 2016 11:00 AM in response to Tom Ritch

On re-reading, I see what I wrote made little sense due to autocorrection changing words. In the future I will try to proofread my posts better. 😊

Where I wrote

the accounts hat have been asking for passwords in the last few weeks have all been from the mail server formerly known as Verizon


I meant to say "...in the last few weeks have all been moved from the mail server..."


And where I wrote

I assumed the issue had to do with Verizon buying all and switching many of its email customers, including me, to all servers.

I meant to say "I assumed the issue had to do with Verizon buying AOL and switching many of its email customers, including me, to AOL servers.

Further, where I wrote

... when I ignore the problem it seems to love itself pretty soon ...

I meant to say "..when I ignore the problem it seems to solve itself pretty soon..."

Overall, I meant to say I thought the problems I saw were due to issues in the new AOL server, not my system. I did nothing and after a while, like maybe a month or two, the problem went away, mostly.

Still occasionally, but much much less frequently, an account asks for a password. If I provide the password in the dialog which asks, it is not accepted. If I enter the password in Internet Accounts it is accepted, usually. If it is for an account which I seldom use, I ignore the request and with no change from me eventually the server accepts the password.

To me, this sounds like the problem was mostly, perhaps all, with the AOL servers. In my case, the problem seems fixed, mostly.

I am posting this revised and extended comment in answer to more recent posts which ask "did that fix it?"

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All of a sudden Mac Mail is asking for password

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