HT204187: If Mail on your Mac keeps asking for your password

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Red955i

Q: All of a sudden Mac Mail is asking for password

Have been using mail for ages. Worked fine. Now Mac Mail constantly asks for passwords. Sometimes on AOL, sometimes on gmail and sometimes on other accounts. Manually entering password and email address does not help. It is NOT the provider as I can access with another computer and my phone. I can also access via web interface.  As a test, I delete troubled account in Mac Mail then add back in same account. Works fine.....but...it will then happen again...and again..and again. Very annoying!!!

MacBook Pro with Retina display, OS X El Capitan (10.11.4), Mac Mail

Posted on Apr 26, 2016 3:20 PM

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Q: All of a sudden Mac Mail is asking for password

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  • by Tom Ritch,

    Tom Ritch Tom Ritch Apr 26, 2016 5:12 PM in response to Red955i
    Level 2 (199 points)
    Photos for Mac
    Apr 26, 2016 5:12 PM in response to Red955i

    I have seen similar problems.  In my case on my Mac the accounts hat have been asking for passwords in the last few weeks have all been from the mail server formerly known as Verizon.  I assumed the issue had to do with Verizon buying all and switching many of its email customers, including me, to all servers.  Other email accounts I have on my Mac, including iCloud, Gmail and Yahoo, have seemed to work fine while the former Verizon accounts repeatedly ask for passwords.  When I paste in the correct password sometimes it is accepted, but often not.  The good news is when I ignore the problem it seems to love itself pretty soon. 


    On my iPhone Mail has long had ongoing password problems in various accounts.  My solution is to ignore Mail on my phone.  The screen is too small for me to read the email anyway. 

  • by Red955i,

    Red955i Red955i Apr 26, 2016 6:05 PM in response to Tom Ritch
    Level 1 (5 points)
    Mac OS X
    Apr 26, 2016 6:05 PM in response to Tom Ritch

    I don't have the problem on my iPhone only on my 2014 MacBook Pro

  • by Eric Root,

    Eric Root Eric Root Apr 27, 2016 5:35 PM in response to Red955i
    Level 9 (69,582 points)
    iTunes
    Apr 27, 2016 5:35 PM in response to Red955i

    Delete the password from Keychain Access (Applications/Utilities).

    Keychain Issues - Resolve  see post by Kappy