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All replies
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Helpful answers
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Apr 26, 2016 7:25 PM in response to cori_408by ManSinha,If you are the original owner - bring the phone into an Apple store with your original documents of ownership and proof of identity
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
If you purchased the phone second hand - that is the activation lock of the prior owner and you would need to work with them to release it
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Apr 26, 2016 7:30 PM in response to ManSinhaby cori_408,see we are good friends and she told me what her emsil and apple id is and its not hers
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Apr 26, 2016 7:36 PM in response to cori_408by ManSinha,In which case - sorry to tell you - that phone is of no use to you