Marchez2001

Q: Back Up Password

I am trying to backup an iPhone and it asks for a backup password.  How can I reset it if I don't know what the original one was?

iPhone 6s Plus

Posted on Apr 26, 2016 9:00 PM

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Q: Back Up Password

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  • by gail from maine,

    gail from maine gail from maine Apr 26, 2016 9:08 PM in response to Marchez2001
    Level 7 (25,501 points)
    iCloud
    Apr 26, 2016 9:08 PM in response to Marchez2001

    I presume you mean you are trying to back up to iTunes, and the previous backup was encrypted? If so, then here is the Apple Support info for this article:

     

    Best of luck,

     

    GB

     

    About encrypted backups in iTunes - Apple Support

     

    What if I can’t remember the password for my encrypted backup?

    You can't use an encrypted backup if you don't have the password.

    When you try to use a backup, you might see a message saying "The password you entered to unlock your backup was incorrect." This message means that the iTunes encryption option was turned on in the past by:

    • Yourself
    • Someone who set up your device or transferred your data to a new device
    • An installed profile (for business or education devices). If you're using an installed profile, contact your system administrator.

    If you don't have your password:

    • If someone else set up your device, check with them for the password.
    • Try using an iCloud backup instead. If you don't have an iCloud backup, you can make one.
    • If it's still relevant, try using an older iTunes backup.

    How can I turn off iTunes backup encryption?

    To turn off iTunes backup encryption, enter the password and uncheck the Encrypted backup box in iTunes. Your encryption password is always required to turn off backup encryption.

    You can't use an encrypted backup if you don't have the password. If you forgot your password, the only way to turn off backup encryption on your device is to erase your device and set up as new. Erasing removes all data from your device. If you don't want to erase your device, restore from an iCloud backup instead.

    P.S. There is no limit to the number of times you can try to figure out the password. So, try old passwords, common passwords like 1234, anything you can think of that may have been used.

     

    GB

  • by Aabhilas364,

    Aabhilas364 Aabhilas364 Aug 22, 2016 4:51 PM in response to Marchez2001
    Level 1 (8 points)
    iPhone
    Aug 22, 2016 4:51 PM in response to Marchez2001

    i want to know the backup passcode

  • by Allan Eckert,

    Allan Eckert Allan Eckert Aug 22, 2016 4:53 PM in response to Aabhilas364
    Level 9 (53,368 points)
    Desktops
    Aug 22, 2016 4:53 PM in response to Aabhilas364

    Recovery of the backup password is impossible.

     

    If you don't know then you will never be able recover using that backup.

  • by gail from maine,

    gail from maine gail from maine Aug 22, 2016 9:59 PM in response to Aabhilas364
    Level 7 (25,501 points)
    iCloud
    Aug 22, 2016 9:59 PM in response to Aabhilas364

    Please read the post right above your post which provides you with all of the information you need regarding encrypted backups. Read it completely. Note that at the end, it does say you can go on guessing infinitely to try to crack the password, so all is not lost if you are patient.

     

    Do yourself a favor. Read the article, and go forward from there.

     

    GB