Marshmallon

Q: Cant access $110 due to security questions

Hey guys I recently just purchases $110 worth of prepaid itunes cards and redeemed them. But when I tried to purchase something it says it requires the answers to my security questions. Now, I made the account around 4-6 years ago and never even needed to answer the questions so I forgot them. I dont have a rescue email so there was nothing I could do except contact apple support. They said that I needed to get at least one questions right and I've been trying for 2 days now but I still havent gotten one right. Apple support cant verify my account unless one of the questions is answered correctly so I cant even get a refund. Any ideas on what I should do now? All suggestions are welcome and you have gratitude from the bottom of my heart if you manage to aid me to claim my $110. If I do manage to somehow access the money I dont mind buying the person who helped me a treat from the app or itunes store.

iPad Mini, Please please help

Posted on Apr 26, 2016 7:04 PM

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