Q: Podcast Episode Missing From iTunes
Hi there!
An episode of my podcast is missing from my iTunes page, but is present on the RSS.
My iTunes page:
https://itunes.apple.com/podcast/goplaythat/id960695374
My RSS feed:
http://feeds.feedburner.com/soundcloud/GPT
My SoundCloud page:
https://soundcloud.com/goplaythat
Missing Episode:
Firewatch, SUPERHOT And Indie Game Prices
The episode is present in the Podcasts iOS, and in the podcast iOS that I use personally (called Pocket Casts), so I'm not sure of the impact of this problem. I had to re-upload this episode due to a recording issue, so I removed it from my RSS before adding it again. The replacement made its way to the RSS without issue, but iTunes doesn't seem to have found the version 2 correctly, in this location specifically.
If I could get some assistance on this, I'd greatly appreciate it. Thanks!
Rob.
Posted on Apr 27, 2016 1:34 AM
The Store has been slow to update recently, occasionally missing episodes altogether. Go to Podcasts Connect, sign in, select your podcast and click 'Refresh Feed'. Give it time - the Store may take a day or two to update. If it doesn't work, contact Support and ask for a re-index: that may solve it. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.
Posted on Apr 27, 2016 1:41 AM