-
All replies
-
Helpful answers
-
Apr 28, 2016 10:42 AM in response to KaiSilverthorneby joe_7399,Hello KaiSilverthorne,
Thanks for using the Apple Support Communities!
I understand that the Keynote app on your Apple Watch isn’t opening as expected. To begin troubleshooting this situation, I recommend removing the app from your Apple Watch and then installing it again fresh. After it installs again, try to open it up and test the functionality.
Uninstall an app on your Apple Watch
- Open the Watch app on your iPhone and tap the My Watch tab.
- Scroll to the app you want to remove, then tap it.
- Turn off Show App on Apple Watch.
Use third-party apps on your Apple Watch - Apple Support
Cheers!
-
Apr 28, 2016 12:11 PM in response to joe_7399by KaiSilverthorne,Hi Joe,
I've tried doing this but it hasn't worked. Also, I reinstalled the iPhone app, but it still doesn't work. A lot of other people have reported this problem ever since upgrading to watchOS 2.2. What else can be done to resolve the problem?
Many thanks
-
Apr 28, 2016 12:35 PM in response to KaiSilverthorneby joe_7399,Thank you for replying with this information.
Because the troubleshooting you have already completed has not helped to resolve this issue, it may be necessary to contact AppleCare directly. Contacting Apple Support will allow us to really dig in to this situation further and provide you the best support possible.
Contact Apple Support - Apple Support
Best
