Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

broken earpods

my earpods end piece broke off into my phone jack. my techer got the piece out of my phone. But what can i do to get them replaced, can i send them to apple and get a new pair free or would i have to go buy another pair. I got them from Walmart about a month ago. PLEASE HELP ME!!

Earpods-OTHER

Posted on Apr 27, 2016 6:10 AM

Reply
3 replies

Apr 27, 2016 6:25 AM in response to Just.Me_siya

Usually accessory that came with the phone is covered by a warranty as well.

If you buy at a reseller, it might be that this shop can also take care of that. In any case, check the warranty statement that came with the EarPods, if you still have it, or go to this page: http://www.apple.com/legal/warranty/products/accessory-warranty-english.html


A Proof of purchase may be required to verify eligibility

broken earpods

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.