MacBook Pro/iTunes: genius not working anymore

Question

Level 1

12 points

MacBook Pro/iTunes: genius not working anymore

I've iTunes 12.3.3 (newest version) and from one day to another I can't use genius on my MacBook Pro anymore. When I right-click a song the option for genius is not working. The pop-up message says I have to update genius. I did this several times and have still the same problem. iTunes says that genius is updated, but nothing changes. Still I can't use genius anymore on my MacBook PoThis happens with every song in my database (whre I have around 25.000 songs). It's strange because genius worked properly before.

Any suggestions what to do?

MacBook Pro with Retina display, OS X El Capitan (10.11.4)

Posted on Apr 27, 2016 5:42 AM

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Answer 1

Limnos

Level 10

411,217 points

Apr 27, 2016 6:21 AM in response to mjkrueger

Have you tried turning Genius off and on again?

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Answer 2

mjkrueger Author

Level 1

12 points

Apr 27, 2016 6:40 AM in response to Limnos

No. Because there is no option under "Store" to deactivate genius. There is only "Genius aktualisieren".

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Answer 3

mjkrueger Author

Level 1

12 points

Apr 28, 2016 12:43 PM in response to Limnos

I figurd out that this happens when I turn the iCloud-Musiclibrary on. Genius works fine without the iCloud-Musiclibrary activated. As soon as I avtivate the iCloud-Musiclibrary, Genius doesn't work anymore. And the menu item "Deactivate Genius" is missing.

Does anybody has the same problem?

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Answer 4

FrateTAC

Level 1

32 points

May 2, 2016 3:30 AM in response to mjkrueger

Same problem here, unfortunately.

Everything works fine till a couple of weeks ago, even with iCloud music Library activated.

I also created a lot of playlists with songs added just through Apple Music service, and every thing works well.

What is happen now?

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Answer 5

mjkrueger Author

Level 1

12 points

May 2, 2016 9:02 AM in response to FrateTAC

Hopefully Apple fixes this problem with the next iTunes update. 😐

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Answer 6

FrateTAC

Level 1

32 points

May 16, 2016 2:51 PM in response to mjkrueger

Nope...

Just installed iTunes 12.4, same annoying problem.

Sad, very sad...

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Answer 7

milan82

Level 1

9 points

May 18, 2016 9:17 AM in response to mjkrueger

My itunes updated this week and when I right click the song, there is no longer an option to start genius.. only make a playlist. WHAT IS GOING ON APPLE?!?

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Answer 8

May 18, 2016 1:54 PM in response to milan82

This last update they simply killed iTunes on many aspects. Genius is not working anymore, they want to push the users to use Apple Music | Create Stations (I don't use and don't plan to use Apple Music). Now you have to keep the Side Bar active (they removed the upper right button to change the view options) for you to change from Album to Artist or to Genre. And when you create a smart playlist, the music count is always giving the wrong count.

Summary, this last update, is clearly the worst update apple ever created for a product.

I want to use the previous version... I will remove the auto-update from my MAC, so these new CRAP they are delivering will not affect my apple experience at all.

Cheers,

Leandro ****

São Paulo - Brazil

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Answer 9

protov

Level 1

4 points

Aug 6, 2016 4:14 PM in response to mjkrueger

Still not working from iTunes 12.4.2... I think Apple removed the Genius Playlists feature from us in order to push us to buy the Apple Music fee... I won't do that and the only thing Apple is doing is pushing me to Spotify

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