why does my ipad lose wifi connection when i move away from my centurylink wireless modem
why does my ipad lose wifi connection when i move away from my centurylink wireless modem
why does my ipad lose wifi connection when i move away from my centurylink wireless modem
WiFi connections lose their strength as the distance from the router increases and if there are certain interfering objects as a general rule
Try these steps please
Per the following actions and after each one test to see if the problem is resolved - if so then you can omit the following steps - I have tried to list them in order of increasing effort at least on a Mac and / or an iDevice
Below are suggestions for Wi-Fi issues. Try #1 and #2 first.
1) Perform a Forced Restart: Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Allow device to restart.
2) Reset Network Settings: Settings > General > Reset > Reset Network Settings. Rejoin the Network again.
3) Reboot Router/Modem: Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website for a newer FW). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band).
4) Change to Google's DNS: Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4
5) Disable device prioritization on the router if this feature is available.
6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).
7) Try device at another Network, i.e., neighbors’, public coffee house, etc.
8) Restore the Device (ask for additional for details if desired).
https://support.apple.com/en-us/HT201252
9) Go to an Apple Store for hardware evaluation.
Hi
How old is the router? Sometimes the router your isp give you is only a basic one.
Go on website for your make of router check for firmware update .
Think about buying your own router if you can i use a NETGEAR nighthawk 7000
Cheers
Brian
I second what Brian had to say. ISP wireless modems/routers are usually not very good. Please see Step #3 in my post above and try those options. If it turns out to be the router I also endorse the Netgear Brian suggested as well as the TP-Link Archer C9. I have disabled the wireless in my AT&T modem/router combo (a gateway) and connected the TP-Link as an access point only downstream of the AT&T. My house was pre-wired with Ethernet so I was able to place the AP in a more central location than the ISP feed. I now get solid signals throughout.
why does my ipad lose wifi connection when i move away from my centurylink wireless modem