Bethann2323
Level 1 (8 points)
iOS Apps

Q: iOS 9.3.1  no longer send pictures thru text messaging?

Just downloaded iOS 9.3.1 and now I can no longer send pictures thru text messaging?

 

I can take a new picture and send it, but I cannot choose photo library, pick a picture, hit the CHOOSE button, but no picture sends?

 

Anyone else having this issue?

iPhone 6s, iOS 9.3.1, Text messaging and sending pictures

Posted on Apr 27, 2016 8:35 AM

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Bethann2323

Q: iOS 9.3.1  no longer send pictures thru text messaging?

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  • Helpful answers

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Apr 27, 2016 8:37 AM in response to Bethann2323
    Level 9 (59,769 points)
    iPhone
    Apr 27, 2016 8:37 AM in response to Bethann2323

    Do you get an error message? Are you trying to send pictures over iMessage (blue) or MMS (green)? For iMessage, you must have an activate data connection, either WiFi or cellular. For MMS, you need to have an active cellular data connection. Do you have MMS enabled in Settings>Messages?

  • by Bethann2323,

    Bethann2323 Bethann2323 Apr 27, 2016 8:44 AM in response to IdrisSeabright
    Level 1 (8 points)
    iOS Apps
    Apr 27, 2016 8:44 AM in response to IdrisSeabright

    no error message, it just doesn't send , and they are both over iMessage, and I have an active data connection , Both WIFI and Cellular. it worked before I downloaded the new iOS , and now it doesn't.

     

    I sent a picture right before I did the download, and it worked fine, and now I cannot send any pictures to anyone thru texts, I have tried multiple people and multiple different pictures.

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Apr 27, 2016 8:46 AM in response to Bethann2323
    Level 9 (59,769 points)
    iPhone
    Apr 27, 2016 8:46 AM in response to Bethann2323

    What troubleshooting steps have you taken? Did you check your Message settings? Did you restart? Try resetting your network settings (Settings>General>Reset>Reset Network Settings)? Restore from back up? Restore as new?

  • by Bethann2323,

    Bethann2323 Bethann2323 Apr 27, 2016 9:41 AM in response to IdrisSeabright
    Level 1 (8 points)
    iOS Apps
    Apr 27, 2016 9:41 AM in response to IdrisSeabright

    I have tried all of the troubleshooting listed above,is there anyway to go back to the last iOS version?

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Apr 27, 2016 9:44 AM in response to Bethann2323
    Level 9 (59,769 points)
    iPhone
    Apr 27, 2016 9:44 AM in response to Bethann2323

    So, you've restored your phone as new, put nothing on it and tried again?

     

    Downgrading is not supported and, even if it were, there's no reason to believe it would help. What you're describing is not a problem with iOS 9.3.1

  • by Bethann2323,

    Bethann2323 Bethann2323 Apr 27, 2016 10:01 AM in response to IdrisSeabright
    Level 1 (8 points)
    iOS Apps
    Apr 27, 2016 10:01 AM in response to IdrisSeabright

    I did everything but restore my phone, I think that is extreme

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Apr 27, 2016 10:10 AM in response to Bethann2323
    Level 9 (59,769 points)
    iPhone
    Apr 27, 2016 10:10 AM in response to Bethann2323

    Bethann2323 wrote:

     

    I did everything but restore my phone, I think that is extreme

    Ok, so you didn't actually do all the troubleshooting. The next step would be to restore from back up and test. If that fails, restore as new and test.

  • by MsAmazing7,

    MsAmazing7 MsAmazing7 Jun 5, 2016 8:35 AM in response to IdrisSeabright
    Level 1 (4 points)
    Jun 5, 2016 8:35 AM in response to IdrisSeabright

    IT is a problem with the new download! I have the same exact problem ever since I downloadled the new OS. It use to work and now it doesn't.

  • by IdrisSeabright,

    IdrisSeabright IdrisSeabright Jun 5, 2016 10:14 AM in response to MsAmazing7
    Level 9 (59,769 points)
    iPhone
    Jun 5, 2016 10:14 AM in response to MsAmazing7

    MsAmazing7 wrote:

     

    IT is a problem with the new download! I have the same exact problem ever since I downloadled the new OS. It use to work and now it doesn't.

    If you just downloaded the "new iOS", you don't have the same version as the OP. You have iOS 9.3.2. But, no, it's not an issue with this (or the previous) version of the software. There is obviously a problem but that's probably not it.