Cyberespia
Level 1 (4 points)
iPhone

Q: iPhone failed to load book because the requested resource is missing

I purchased a book in ePub format and have copied iBooks ( iPhone6s - iOS9.3.1) but opening get the message "failed to load book Because the requested resource is missing", but the same ePub file in a iPhone5C (iOS 9.3.1) if displayed correctly, also in the computer reads correctly with any reader ePubs.

 

I have other ePub files in my iPhone 6s and can be read correctly .

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Someone can help me to solve the problem (I restart the phone with power button + home, I've deleted and re-downloaded the file and copy to iBooks)

iPhone 6s, iOS 9.3.1, iBooks

Posted on Apr 27, 2016 8:00 AM

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Cyberespia

Q: iPhone failed to load book because the requested resource is missing

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  • Helpful answers

  • by sterling r,

    sterling r sterling r Apr 28, 2016 2:35 PM in response to Cyberespia
    Community Specialists
    Apr 28, 2016 2:35 PM in response to Cyberespia

    Hi there Cyberespia,

     

    It sounds like you are trying to open an iBook but it won't load because there is some resource that it cannot access in the book. That kind of sounds to me like the book my be corrupted and simply need to be re downloaded. To delete the book:

     

    Remove books. Tap Select, select some books, tap Delete, then choose an option.

    From: Organize books

     

    Then quit iBooks:

    Force an app to close in iOS

    1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
    2. Swipe left to find the app you want to close.
    3. Swipe up on the app's preview to close it.

     

    Then restart your phone, and try opening the book again, which will download it and test it out again.

     

    iOS: Turning off and on (restarting) and resetting
     

    Thank you for using Apple Support Communities. 

  • by Cyberespia,

    Cyberespia Cyberespia Apr 28, 2016 6:21 PM in response to sterling r
    Level 1 (4 points)
    iPhone
    Apr 28, 2016 6:21 PM in response to sterling r

    Thanks for the reply.

     

    All this I have done but without any success, the only thing that has worked for me is to send it via Itunes and can correctly display the ePub.

     

    Thank you, I am giving solved the issue.

  • by sterling r,

    sterling r sterling r May 2, 2016 6:20 AM in response to Cyberespia
    Community Specialists
    May 2, 2016 6:20 AM in response to Cyberespia

    Thank you for the update! There may be a deeper issue with the iOS iBooks software that may require it to be reinstalled. I would next, if you wish to keep troubleshooting this, backup your device to iTunes, then restore it as new and verify that it works and downloads your boos without issue.
     

    How to erase your iOS device and then set it up as a new device or restore it from backups

    If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself. 

  • by RWilsonLaidlaw,

    RWilsonLaidlaw RWilsonLaidlaw Sep 7, 2016 9:55 AM in response to sterling r
    Level 1 (4 points)
    Sep 7, 2016 9:55 AM in response to sterling r

    I was getting the same issue on both my iPad Air2 and large Pro. The ePub book opens and was readable in iBooks on a Mac but would not open in either of my iPads. Now this is a book with a lot of illustrations (Jules Verne's The Steam House), which I wondered if was the issue. This is the first instance I have had with iBooks on an iPad, failing to open a book, over a number of years. However, after reformatting the ePub through Calibre book formatting app on my Mac, just to make sure there were no formatting issues and where it also updates any older ePub codec to the latest, now the same book opens with no problems on my iPads.