theresa_back

Q: Hard reset iPad 1 does not work

I'm having trouble getting my iPad 1 to work. Yes it's old but it worked fine this weekend. However, this morning the screen was black only showing the apple-logo. I've been trying to do a hard reset (I have nothing on it I need to restore, I just want it to work) but when it gets to "Activating your iPad" it "thinks" for a minute or two, then the screen goes black, returns to the apple-logo and then returns to the set-up screen. And it just keep looping like this. During the process the device loses connection to iTunes.

 

I've tried connect the device to another computer, did not work. Is there anything I can do to save it?

iPad

Posted on Apr 27, 2016 8:12 AM

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