ruidasilva

Q: systematic finder (not responding) & finder won't reboot

Hi there,

 

I have been experiencing many finder (not responding) issues and leaves me no option than to reboot the machine with a hard reboot.

 

also when it is working fine if I opt to restart it never reboots the machine unless i do a power down by pressing the power switch until it shuts off.

 

anyone can help me please

 

 

thank you

MacBook Pro, OS X Mavericks (10.9.5), 2.5Ghz Intel i5 16GB RAM 1TB SSD

Posted on Apr 27, 2016 9:34 AM

Close

Q: systematic finder (not responding) & finder won't reboot

  • All replies
  • Helpful answers

Page 1 Next
  • by macjack,

    macjack macjack Apr 27, 2016 9:40 AM in response to ruidasilva
    Level 9 (55,699 points)
    Mac OS X
    Apr 27, 2016 9:40 AM in response to ruidasilva

    What is Symantec Finder? If you are running Symantec software on it Mac you should uninstall it, as it can cause numerous problems.

  • by ruidasilva,

    ruidasilva ruidasilva Apr 27, 2016 10:01 AM in response to macjack
    Level 1 (9 points)
    Mac OS X
    Apr 27, 2016 10:01 AM in response to macjack

    Hi MackJack,

     

    I'm not running symantec. don't know what that is.

     

    what I meant is that my finder is systematically crashing into a (not responding) mode

     

    thank you

     

     

    R

  • by macjack,

    macjack macjack Apr 27, 2016 10:04 AM in response to ruidasilva
    Level 9 (55,699 points)
    Mac OS X
    Apr 27, 2016 10:04 AM in response to ruidasilva

    Aha! Sounds like Finder prefs have gone a bit wonky. Try this...

    Go to your Finder "Go" menu hold the option key and choose Library. Then go to Preferences folder and trash these files:

    com.apple.finder.plist

    com.apple.sidebarlists.plist

     

    Then, restart, or log out and in again.

    (You will have to reset a few finder prefs the way you like them.)

  • by ruidasilva,

    ruidasilva ruidasilva Apr 27, 2016 10:06 AM in response to macjack
    Level 1 (9 points)
    Mac OS X
    Apr 27, 2016 10:06 AM in response to macjack

    Ok, I will try that

     

    will report back again

     

    best

     

    r

  • by ruidasilva,

    ruidasilva ruidasilva May 7, 2016 4:17 PM in response to ruidasilva
    Level 1 (9 points)
    Mac OS X
    May 7, 2016 4:17 PM in response to ruidasilva

    the problem seems to return often, I tried deleting the preferences it worked for while and its beck to the sam behaviour, finder crashing often and wont reboot the computer until i do a hard restart.

  • by Eric Root,

    Eric Root Eric Root May 8, 2016 8:26 AM in response to ruidasilva
    Level 9 (71,583 points)
    iTunes
    May 8, 2016 8:26 AM in response to ruidasilva

    Try rebuilding the mailbox.

     

    Rebuild mailbox

     

    If that doesn't work, try re-indexing the mailboxes. This can take awhile if you have a lot of mail.

     

    Reindex messages        For El Capitan, try looking in V3.

     

    Reindex messages (2)        See post by Linc Davis

  • by ruidasilva,

    ruidasilva ruidasilva May 8, 2016 10:40 AM in response to Eric Root
    Level 1 (9 points)
    Mac OS X
    May 8, 2016 10:40 AM in response to Eric Root

    Hi Eric,

     

    the mailbox? that sounds kind of odd but will try it anyway.

     

    thanks

     

    R

  • by Eric Root,

    Eric Root Eric Root May 9, 2016 8:51 AM in response to ruidasilva
    Level 9 (71,583 points)
    iTunes
    May 9, 2016 8:51 AM in response to ruidasilva

    Please disregard my last post. I must have been in lala land when I read this.

     

    Try a restart.

     

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

                  

    Safe Mode

     

    Safe Mode - Mavericks

  • by ruidasilva,

    ruidasilva ruidasilva May 14, 2016 12:44 PM in response to Eric Root
    Level 1 (9 points)
    Mac OS X
    May 14, 2016 12:44 PM in response to Eric Root

    Hi Eric, that sounds like a nightmare to do. I have a pretty complex system as I use the machine for many different tasks. uninstalling one software at time and restarting will take me days. I have other users on the machine but don't really use them I understand the context of booting on a different user but not sure what I would do on the machine while i'm booted on other user, can't check emails, can't run any of the apps i use as i won't have my home folder with my data available on a different user. any other way to find out the problem?

  • by Eric Root,

    Eric Root Eric Root May 15, 2016 9:39 AM in response to ruidasilva
    Level 9 (71,583 points)
    iTunes
    May 15, 2016 9:39 AM in response to ruidasilva

    Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. This will show what is running on your computer. No personal information is shown. This will allow people to look for possibly disruptive software. Are you running an Anti-virus program? If so, try uninstalling it.
      

    Etrecheck – System Information

  • by ruidasilva,

    ruidasilva ruidasilva May 15, 2016 10:27 AM in response to Eric Root
    Level 1 (9 points)
    Mac OS X
    May 15, 2016 10:27 AM in response to Eric Root

    Thanks Eric here you go

     

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-05-15 18:04:00

    Download EtreCheck from https://etrecheck.com

    Runtime 2:30

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Check files] link for help with unknown files.

     

    Problem: Apps are crashing

    Description:

    finder keeps crashing

     

    Hardware Information:

        MacBook Pro (13-inch, Mid 2012)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro9,2

        1 2.5 GHz Intel Core i5 CPU: 2-core

        16 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                8 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                8 GB DDR3 1333 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 918

     

    Video Information:

        Intel HD Graphics 4000

            Color LCD 1280 x 800

     

    System Software:

        OS X Mavericks 10.9.5 (13F1134) - Time since boot: about 15 hours

     

    Disk Information:

        ST2000LM003 HN-M201RAD disk1 : (2 TB) (Rotational)

            EFI (disk1s1) <not mounted> : 210 MB

            Laptop HD (disk1s2) /Volumes/Laptop HD : 1.82 TB (126.37 GB free)

            BOOTCAMP (disk1s3) /Volumes/BOOTCAMP : 176.05 GB (132.84 GB free)

     

        Crucial_CT960M500SSD1 disk0 : (960.2 GB) (Solid State - TRIM: Yes)

            EFI (disk0s1) <not mounted> : 210 MB

            SSD (disk0s2) / : 958.69 GB (103.88 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 1.17 GB

     

    USB Information:

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Configuration files:

        /etc/sysctl.conf - File exists but not expected

        /etc/hosts - Count: 5

     

    Gatekeeper:

        Mac App Store and identified developers

     

    Unknown Files:

        /Library/LaunchDaemons/com.ONEDaemon.plist

            /Library/Audio/Plug-Ins/HAL/Apogee/ONE/ONEPlugIn.bundle/Contents/MacOS/ONEDaemo n

        One unknown file found. [Check files]

     

    Kernel Extensions:

            /Applications/DiskWarrior.app

        [not loaded]    com.alsoft.Preview (5.0 - SDK 10.5 - 2014-12-12) [Support]

     

            /Applications/Parallels Access.app

        [loaded]    com.parallels.virtualsound (1.0.27 - SDK 10.6 - 2014-10-09) [Support]

     

            /Applications/Parallels Desktop.app

        [not loaded]    com.parallels.kext.hypervisor (10.2.1 29006 - SDK 10.7 - 2015-06-02) [Support]

        [not loaded]    com.parallels.kext.netbridge (10.2.1 29006 - SDK 10.7 - 2015-06-02) [Support]

        [not loaded]    com.parallels.kext.usbconnect (10.2.1 29006 - SDK 10.7 - 2015-06-02) [Support]

        [not loaded]    com.parallels.kext.vnic (10.2.1 29006 - SDK 10.7 - 2015-06-02) [Support]

     

            /Applications/RingCentral Meetings.app

        [not loaded]    zoom.us.ZoomAudioDevice (1.1 - SDK 10.8 - 2015-06-12) [Support]

     

            /Applications/TemperatureMonitor.app

        [not loaded]    com.bresink.driver.BRESINKx86Monitoring (9.0 - 2014-01-19) [Support]

     

            /Applications/Wondershare AllMyMusic.app

        [not loaded]    com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6 - 2014-01-19) [Support]

     

            /Library/Application Support/Roxio

        [not loaded]    com.roxio.TDIXController (1.7 - 2015-04-03) [Support]

     

            /Library/Extensions

        [not loaded]    com.apogee.driver.ApogeeUSBONEAudio (1.0.0 - SDK 10.10 - 2016-04-22) [Support]

        [not loaded]    com.apogee.electronics.driver.one.plugin (1.7.3 - SDK 10.9 - 2016-04-22) [Support]

        [not loaded]    com.caiaq.driver.NIUSBAudio2DJDriver (2.7.0 (R20) - SDK 10.9 - 2016-04-22) [Support]

        [not loaded]    com.caiaq.driver.NIUSBAudio4DJDriver (2.7.0 (R20) - SDK 10.9 - 2016-04-22) [Support]

        [not loaded]    com.caiaq.driver.NIUSBHardwareDriver (2.7.0 (R20) - SDK 10.9 - 2016-04-22) [Support]

     

            /System/Library/Extensions

        [loaded]    com.Apogee.driver.DuetFWOverideDriver (1.4.4 - SDK 10.8 - 2016-04-22) [Support]

        [loaded]    com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6 - 2016-04-22) [Support]

        [loaded]    com.Greatdy.driver.SystemAudioCapture (1.0.0 - SDK 10.8 - 2016-04-22) [Support]

        [not loaded]    com.IKMultimedia.driver.StompIO1 (1.0.0 - 2016-04-22) [Support]

        [not loaded]    com.RME.driver.FirefaceAudioDriver (3.23 - 2016-04-22) [Support]

        [loaded]    com.actionsmicro.ezsound (1.0 - SDK 10.9 - 2016-04-22) [Support]

        [not loaded]    com.akai.mpc.usb (3.00b12 - SDK 10.7 - 2016-04-22) [Support]

        [not loaded]    com.apogee.driver.ApogeeUSBDuetAudio (1.0.0 - SDK 10.9 - 2016-04-22) [Support]

        [not loaded]    com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.4.21 (R30) - 2016-04-22) [Support]

        [not loaded]    com.caiaq.driver.NIUSBTraktorAudio2Driver (2.7.0 (R20) - SDK 10.8 - 2016-04-22) [Support]

        [not loaded]    com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.7.0 (R20) - SDK 10.8 - 2016-04-22) [Support]

        [not loaded]    com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.7.0 (R20) - SDK 10.8 - 2016-04-22) [Support]

        [loaded]    com.digidesign.iokit.DigiDal (10.3.10.613 - SDK 10.6 - 2016-04-22) [Support]

        [not loaded]    com.focusrite.driver.usb.audio (2.6 - SDK 10.6 - 2016-04-22) [Support]

        [not loaded]    com.focusrite.vrm.driver (1.2 - 2016-04-22) [Support]

        [loaded]    com.howard.framebuffer (1.0.0.44 - SDK 10.10 - 2016-04-22) [Support]

        [not loaded]    com.ikmultimedia.driver.StealthPedal (1.0.0 - 2016-04-22) [Support]

        [not loaded]    com.line6.driver.xtaudio (5.9.2 - 2016-04-22) [Support]

        [not loaded]    com.motu.driver.FireWireAudio (1.6 60625 - SDK 10.4 - 2016-04-22) [Support]

        [not loaded]    com.motu.driver.MicroBookAudio (1.6 60625 - SDK 10.4 - 2016-04-22) [Support]

        [not loaded]    com.motu.driver.PCIAudio (1.6 60625 - SDK 10.4 - 2016-04-22) [Support]

        [not loaded]    com.motu.driver.USBMidiKext (1.6 60625 - SDK 10.4 - 2016-04-22) [Support]

        [not loaded]    com.native-instruments.driver.NIUSBDeviceHelper (1.0.8 (R32) - 2016-04-22) [Support]

        [not loaded]    com.nike.sportwatch (1.0.0 - 2016-04-22) [Support]

        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6 - 2016-04-22) [Support]

        [loaded]    com.protech.NoSleep (1.3.3 - SDK 10.8 - 2016-04-22) [Support]

        [loaded]    com.serato.usb.kext (2.3.0 - 2016-04-22) [Support]

        [loaded]    com.uaudio.driver.UAD2System (8.4.1 - SDK 10.8 - 2016-04-22) [Support]

        [loaded]    com.waves.driver.soundgrid (9.7.95 - 2016-04-22) [Support]

        [not loaded]    com.wibu.codemeter.CmUSBMassStorage (1.0.7 - 2016-04-22) [Support]

        [not loaded]    com.yourcompany.driver.usbscsistor (1.0.0.43 - SDK 10.10 - 2016-04-22) [Support]

        [not loaded]    jp.co.pioneer.driver.DJM-900nexusAudio (1.3.0 - 2016-04-22) [Support]

        [loaded]    tc.tctechnologies.driver.TCNear (4.1.4 - SDK 10.6 - 2016-04-22) [Support]

     

            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4 - 2015-05-30) [Support]

        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1 - 2015-05-30) [Support]

        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6 - 2015-05-30) [Support]

        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4 - 2015-05-30) [Support]

     

            ~/Library/Application Support/Transmit/Transmit Disk.app

        [not loaded]    com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6 - 2014-10-09) [Support]

     

    Startup Items:

        ChmodBPF: Path: /Library/StartupItems/ChmodBPF

        DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader

        MySQLCOM: Path: /Library/StartupItems/MySQLCOM

        PACESupport: Path: /Library/StartupItems/PACESupport

        Startup items are obsolete in OS X Yosemite

     

    System Launch Agents:

        [not loaded]    6 Apple tasks

        [loaded]    133 Apple tasks

        [running]    45 Apple tasks

     

    System Launch Daemons:

        [not loaded]    43 Apple tasks

        [loaded]    133 Apple tasks

        [running]    73 Apple tasks

     

    Launch Agents:

        [loaded]    9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.SL.plist (2016-02-29) [Support]

        [running]    9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.plist (2016-02-29) [Support]

        [loaded]    9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.SL.plist (2016-02-29) [Support]

        [loaded]    9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.plist (2016-02-29) [Support]

        [running]    com.ApogeePopup.plist (2015-12-05) [Support]

        [loaded]    com.Arturia.ArturiaSoftwareCenterAgent.plist (2014-12-09) [Support]

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2014-09-28) [Support]

        [running]    com.amazon.sendtokindle.launcher.plist (2013-01-25) [Support]

        [loaded]    com.avid.ApplicationManager.plist (2015-09-03) [Support]

        [running]    com.avid.ApplicationManagerHelper.plist (2015-09-03) [Support]

        [running]    com.focusrite.vrmbox.daemon.plist (2012-01-12) [Support]

        [running]    com.motu.MOTULauncher.plist (2010-12-18) [Support]

        [running]    com.nike.nikeplusconnect.plist (2014-04-09) [Support]

        [loaded]    com.parallels.mobile.prl_deskctl_agent.launchagent.plist (2014-10-09) [Support]

        [running]    com.protech.NoSleep.plist (2013-03-27) [Support]

        [running]    com.staticz.audio.soundsiphon.input.plist (2014-08-28) [Support]

        [running]    com.staticz.audio.soundsiphon.observer.plist (2014-07-18) [Support]

        [not loaded]    com.teamviewer.teamviewer.plist (2016-02-01) [Support]

        [not loaded]    com.teamviewer.teamviewer_desktop.plist (2016-02-01) [Support]

        [running]    de.rme-audio.firefaceAgent.plist (2014-09-29) [Support]

        [running]    org.gpgtools.Libmacgpg.xpc.plist (2015-09-23) [Support]

        [loaded]    org.gpgtools.gpgmail.enable-bundles.plist (2015-03-08) [Support]

        [loaded]    org.gpgtools.gpgmail.patch-uuid-user.plist (2015-03-08) [Support]

        [loaded]    org.gpgtools.gpgmail.updater.plist (2015-09-23) [Support]

        [loaded]    org.gpgtools.macgpg2.fix.plist (2015-03-08) [Support]

        [running]    org.gpgtools.macgpg2.shutdown-gpg-agent.plist (2015-03-08) [Support]

        [loaded]    org.gpgtools.macgpg2.updater.plist (2015-03-08) [Support]

        [loaded]    org.macosforge.xquartz.startx.plist (2014-08-11) [Support]

     

    Launch Daemons:

        [loaded]    PACESupport.plist (2013-02-01) [Support]

        [running]    com.DuetDaemon.plist (2015-02-20) [Support]

        [running]    com.DuetUSBDaemon.plist (2015-02-20) [Support]

        [running]    com.ONEDaemon.plist (2015-12-05) [Support]

        [loaded]    com.adobe.SwitchBoard.plist (2014-01-13) [Support]

        [failed]    com.adobe.fpsaud.plist (2016-04-16) [Support]

        [loaded]    com.apple.aelwriter.plist

        [running]    com.apple.qmaster.qmasterd.plist

        [loaded]    com.avid.bsd.ShoeTool.plist (2014-06-13) [Support]

        [loaded]    com.barebones.authd.plist (2013-11-03) [Support]

        [loaded]    com.bombich.ccc.plist (2014-01-19) [Support]

        [loaded]    com.charlessoft.pacifist.helper.plist (2015-06-30) [Support]

        [running]    com.cleverfiles.cfbackd.plist (2015-04-24) [Support]

        [running]    com.line6.l6ksettingmgr.plist (2013-07-02) [Support]

        [running]    com.paceap.eden.licensed.plist (2015-08-10) [Support]

        [running]    com.parallels.mobile.dispatcher.launchdaemon.plist (2014-10-09) [Support]

        [loaded]    com.parallels.mobile.kextloader.launchdaemon.plist (2014-10-09) [Support]

        [loaded]    com.rogueamoeba.instanton-agent.plist (2014-03-25) [Support]

        [running]    com.staticz.audio.soundsiphon.player.plist (2014-06-09) [Support]

        [loaded]    com.teamviewer.Helper.plist (2016-02-01) [Support]

        [not loaded]    com.teamviewer.teamviewer_service.plist (2016-02-01) [Support]

        [loaded]    com.tunabellysoftware.TGFanHelper.plist (2014-04-17) [Support]

        [running]    com.waves.daemon.SoundGrid.DawNodeService.plist (2015-12-14) [Support]

        [loaded]    org.cindori.AuthHelper.plist (2014-02-02) [Support]

        [loaded]    org.gpgtools.gpgmail.patch-uuid.plist (2015-03-08) [Support]

        [loaded]    org.macosforge.xquartz.privileged_startx.plist (2014-08-11) [Support]

        [not loaded]    tc.tctechnologies.TCNear.plist (2014-07-17) [Support]

     

    User Launch Agents:

        [running]    com.apple.FolderActions.enabled.plist

        [loaded]    com.apple.FolderActions.folders.plist

        [loaded]    com.facebook.videochat.[redacted].plist (2014-08-09) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-03-02) [Support]

        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (2015-03-13) [Support]

        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist (2015-03-13) [Support]

        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist (2015-03-13) [Support]

        [loaded]    com.parallels.mobile.startgui.launchagent.plist (2016-05-15) [Support]

        [running]    com.spotify.webhelper.plist (2016-05-15) [Support]

        [running]    ws.agile.1PasswordAgent.plist (2014-06-18) [Support]

     

    User Login Items:

        Flux    Application  (/Applications/Flux.app)

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Spotify    Application Hidden (/Applications/Spotify.app)

        NIHardwareAgent    Application Hidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)

        UAD Meter Launcher    Application Hidden (/Library/Application Support/Universal Audio/UAD Meter Launcher.app)

        UA Mixer Engine    Application  (/Library/Application Support/Universal Audio/Apollo/UA Mixer Engine.app)

        Wondershare Helper Compact    Application  (~/Library/Application Support/Helper/Wondershare Helper Compact.app)

     

    Other Apps:

        [running]    [0x0-0x31031].com.staticz.Soundpath

        [running]    [0x0-0x5f05f].Music Math

        [running]    [0x0-0x7007].com.spotify.client

        [running]    [0x0-0x9009].com.skype.skype

        [running]    [0x0-0xad0ad].com.etresoft.EtreCheck

        [running]    com.bittorrent.Sync.43680

        [running]    com.coppertino.VOXAgent

        [running]    com.google.Chrome.81520

        [running]    com.native-instruments.NIHardwareService.155616

        [running]    com.parallels.inputmethod.ParallelsIM.26256

        [loaded]    com.skype.skype.26784

        [loaded]    com.spotify.client.123936

        [running]    com.uaudio.ua_mixer_engine.416448

        [running]    com.wondershare.helper_compact.151920

        [running]    org.herf.Flux.52832

        [loaded]    tc.tctechnologies.daemon.TCNear

        [loaded]    499 Apple tasks

        [running]    632 Apple tasks

     

    Internet Plug-ins:

        FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]

        QuickTime Plugin: 7.7.3 (2015-11-21)

        Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-21) Outdated! Update

        AdobePDFViewer: 10.1.14 (2015-05-21) [Support]

        Default Browser: 537 - SDK 10.9 (2015-04-03)

        Silverlight: 5.1.41212.0 - SDK 10.6 (2016-02-14) [Support]

        JavaAppletPlugin: 14.9.0 - SDK 10.7 (2015-04-03) Check version

     

    User internet Plug-ins:

        RingCentralMeetings: ZoomBundleVersionNumber - SDK 10.10 (2015-06-12) [Support]

        Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]

        npCtxWebRTCPlugin.0.8.863.104: CtxWebRTCPlugin_x86_64 0.8.863 - SDK 10.10 (2015-12-16) [Support]

        Aspera Web 3.1.2.72265: Unknown - SDK 10.6 (2014-01-19) [Support]

     

    Safari Extensions:

        1Password - AgileBits - http://agilebits.com/onepassword (2014-01-22)

        OpenIE - Parallels - http://www.parallels.com (2014-10-04)

     

    Audio Plug-ins:

        DVCPROHDAudio: 1.3.2 (2014-01-19)

        CallRecorder: v2.5.9 - SDK 10.8 (2014-08-15) [Support]

        AKAI_MPC: Unknown - SDK 10.7 (2014-06-26) [Support]

        SeratoVirtualAudioPlugIn: 1.0.11 (2013-07-22) [Support]

        EcammAudioLoader: 1.0.2 - SDK 10.8 (2014-08-15) [Support]

        Avid CoreAudio: 10.3.10.613 - SDK 10.6 (2015-04-29) [Support]

     

    3rd Party Preference Panes:

        AirServer Preferences (2013-10-24) [Support]

        Connect360 (2014-01-19) [Support]

        Flash Player (2016-04-16) [Support]

        GPGPreferences (2015-09-26) [Support]

        Native Instruments USB Audio (2015-05-03) [Support]

     

    Time Machine:

        Skip System Files: NO

        Mobile backups: ON

        Auto backup: YES

        Volumes being backed up:

            SSD: Disk size: 958.69 GB Disk used: 854.81 GB

            Laptop HD: Disk size: 1.82 TB Disk used: 1.70 TB

        Destinations:

            5TB Drive [Network]

            Total size: 5.00 TB

            Total number of backups: 0

            Oldest backup: -

            Last backup: -

            Size of backup disk: Too small

                Backup size 5.00 TB < (Disk used 2.55 TB X 3)

     

    Top Processes by CPU:

            82%    BitTorrent Sync

            50%    Google Chrome

            16%    WindowServer

            14%    distnoted(3)

             8%    Logic Pro X

     

    Top Processes by Memory:

        2.13 GB    com.apple.WebKit.WebContent(13)

        1.89 GB    Google Chrome Helper(14)

        1.46 GB    BitTorrent Sync

        1.24 GB    kernel_task

        868 MB    Logic Pro X

     

    Virtual Memory Information:

        33 MB    Free RAM

        16.00 GB    Used RAM (3.57 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information:

        May 15, 2016, 02:58:47 AM    Self test - passed

        May 14, 2016, 04:25:12 PM    ~/Library/Logs/DiagnosticReports/com.staticz.audio.soundsiphon.observer_2016-05 -14-162512_[redacted].crash

            /Library/Audio/Plug-Ins/HAL/SoundSiphon.driver/Contents/Helpers/com.staticz.aud io.soundsiphon.observer

        May 14, 2016, 02:29:41 PM    ~/Library/Logs/DiagnosticReports/com.staticz.audio.soundsiphon.observer_2016-05 -14-142941_[redacted].crash

        May 14, 2016, 11:00:35 AM    ~/Library/Logs/DiagnosticReports/Live_2016-05-14-110035_[redacted].crash

            com.ableton.live - /Applications/Ableton Live 9.6 Beta.app/Contents/MacOS/Live

        May 14, 2016, 10:54:33 AM    ~/Library/Logs/DiagnosticReports/Live_2016-05-14-105433_[redacted].crash

        May 5, 2016, 02:59:28 PM    /Library/Logs/DiagnosticReports/Kernel_2016-05-05-145928_[redacted].panic [Details]

  • by Eric Root,

    Eric Root Eric Root May 16, 2016 9:56 AM in response to ruidasilva
    Level 9 (71,583 points)
    iTunes
    May 16, 2016 9:56 AM in response to ruidasilva

    Do you really need all that 3rd party software running?

     

    Try uninstalling the Paceap application using the Developer's uninstall instructions.

     

    You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.

     

    CleanMyMac - Uninstall

     

    CleanMyMac2 Un-install

     

    CleanMyMac 3 Uninstall

     

    After un-installing, use this program to make sure you got all the pieces.

    EasyFind – Spotlight Replacement

  • by ruidasilva,

    ruidasilva ruidasilva May 16, 2016 2:27 PM in response to Eric Root
    Level 1 (9 points)
    Mac OS X
    May 16, 2016 2:27 PM in response to Eric Root

    HI Eric,

     

    most of the 3rd party are drivers for different soundcards I use almost all of them all of different occasions regularly.

    paceap i use daily if i remove it wont be able to work.

    I don't use cleaning programs.

     

    where shall i look on that list to attempt removing programs? other apps? 3rd party preferences panels? launch daemos?

     

    thanks for your help

  • by ruidasilva,

    ruidasilva ruidasilva May 16, 2016 2:31 PM in response to Eric Root
    Level 1 (9 points)
    Mac OS X
    May 16, 2016 2:31 PM in response to Eric Root

    thanks for the tip on easy find. I've been having trouble with spotlight for years of not finding files, hopefully this will improve now.

Page 1 Next