Music Download issues
I regularly download music from iTunes and often all is ok. However there are a few songs within a purchased album, whilst they appear on the purchased playlist will not play. How can I re-download these songs.
iMac, iOS 9.3.1
I regularly download music from iTunes and often all is ok. However there are a few songs within a purchased album, whilst they appear on the purchased playlist will not play. How can I re-download these songs.
iMac, iOS 9.3.1
Download your past purchases - https://support.apple.com/HT201272
Download your past purchases - https://support.apple.com/HT201272
Thanks for quick reply. I have followed the link and done the steps. The song is shown on the album list but will still not play (the same with the other two). I can't seem to get it to download again. When I click to play the songs above and below - they play ok but the faulty ones do nothing (as if they are not there)
Completely delete faulty tracks in order to be able to re-download good copies. If the new copies are bad too then you will need to report the problem to Apple so they can check their copies.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
Thanks for your help. I think I have found a way to resolve the issue - if you click on the dots alongside the actual track in iTunes the drop down menu gives the option to delete download. It then refreshes and offers a download option which does seem to have corrected the problem and downloaded a working version.
Music Download issues