OS 10.8.5 iMac about 5.5 years old. The hard drive starts working several times a day for no apparent reason and goes for as much as 10-15 minutes. Sometimes it starts if I change something on the calendar. Other times I'm not sure what starts it. Sometime it even does it when it is supposed to be asleep. Any ideas or suggestions? Thanks.
iMac (27-inch Mid 2010), OS X Mountain Lion (10.8.5)
Hi Carol, It could be caused by overloading it with too many running apps, or too little memory, or other reasons. Please download and run EtreCheck, created by one of own helpers here in ASC. It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information
This is a fairly recent issue and nothing has changed in my usage habits. I have only a few apps running and memory has always been sufficient. EtreCheck log:
EtreCheck version: 2.9.11 (264)
Report generated 2016-04-27 17:01:26
Download EtreCheck from https://etrecheck.com
Runtime 6:58
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
hard drive works for a long time several times a day
Hardware Information: ⓘ
iMac (27-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: Unknown
Video Information: ⓘ
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ⓘ
OS X Mountain Lion 10.8.5 (12F2560) - Time since boot: about 11 days
Disk Information: ⓘ
OPTIARC DVD RW AD-5680H ()
APPLE HDD HUA722010CLA330 disk0 : (1 TB) (Rotational)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (759.26 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
Lexmark 2600 Series
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Microsoft Compact Optical Mouse 500
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/Parallels Desktop.app
[loaded] com.parallels.kext.hidhook (8.0 18619.1001606 - 2014-09-24) [Support]
[loaded] com.parallels.kext.hypervisor (8.0 18619.1001606 - 2014-09-24) [Support]
[loaded] com.parallels.kext.netbridge (8.0 18619.1001606 - 2014-09-24) [Support]
[loaded] com.parallels.kext.usbconnect (8.0 18619.1001606 - 2014-09-24) [Support]
[loaded] com.parallels.kext.vnic (8.0 18619.1001606 - 2014-09-24) [Support]
/System/Library/Extensions
[not loaded] com.devguru.driver.PTUMWDrv (1.2.40314.524 - 2016-04-04) [Support]
[not loaded] com.novatelwireless.driver.3G (v3.0.7 (001) - 2016-04-04) [Support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (v2.0.6 - 2016-04-04) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.52 - 2016-04-04) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45 - 2016-04-04) [Support]
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.2.0 - 2016-04-04) [Support]
[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.2.0 - 2016-04-04) [Support]
[not loaded] com.sierrawireless.driver.SierraFSRSupport (2.0.2.0 - 2016-04-04) [Support]
[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.0.2.0 - 2016-04-04) [Support]
[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.7 - 2016-04-04) [Support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (v3.0.7 (001) - 2010-07-26) [Support]
/System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.PTUMWCDFree (1.2.40314.524 - 2010-07-26) [Support]
[not loaded] com.devguru.driver.PTUMWCSP (1.2.40314.524 - 2010-07-26) [Support]
[not loaded] com.devguru.driver.PTUMWDIAG (1.2.40314.524 - 2010-07-26) [Support]
[not loaded] com.devguru.driver.PTUMWMdmControl (1.2.40314.524 - 2010-07-26) [Support]
[not loaded] com.devguru.driver.PTUMWMdmData (1.2.40314.524 - 2010-07-26) [Support]
[not loaded] com.devguru.driver.PTUMWUSBMergeNub (1.2.40314.524 - 2010-07-26) [Support]
/System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns
[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.7 - 2010-07-26) [Support]
[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.7 - 2010-07-26) [Support]
System Launch Agents: ⓘ
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.pbs.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.tccd.plist
[not loaded] 4 Apple tasks
[loaded] 116 Apple tasks
[running] 20 Apple tasks
System Launch Daemons: ⓘ
[failed] com.apple.coresymbolicationd.plist
[not loaded] 54 Apple tasks
[loaded] 129 Apple tasks
[running] 50 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2010-10-30) [Support]
[loaded] com.adobe.CS5ServiceManager.plist (2010-10-30) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]
[failed] com.kaspersky.kav.gui.plist (2016-04-16) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2015-12-13) [Support]
[running] com.rim.BBLaunchAgent.plist (2010-12-17) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.SwitchBoard.plist (2010-10-30) [Support]
[loaded] com.adobe.fpsaud.plist (2016-04-15) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-02) [Support]
[running] com.kaspersky.kav.plist (2016-04-16) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2015-12-13) [Support]
[running] com.rim.BBDaemon.plist (2010-12-17) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2010-10-31) [Support]
[loaded] com.adobe.ARM.[...].plist (2010-11-27) [Support]
[failed] com.amazon.cloud-player.plist (2013-10-31) [Support]
[loaded] com.apple.AddressBook.ScheduledSync.PHXC...plist
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2014-06-20) [Support]
User Login Items: ⓘ
Calendar Application (/Applications/Calendar.app)
HughesNet Status Meter 08-11-07-817 Application Hidden (~/.Trash/HughesNet Status Meter 08-11-07-817.app)
HughesNet Status Meter Application Hidden (/Applications/HughesNet Status Meter.app)
Other Apps: ⓘ
[loaded] 0x7f986ac05610.mach_init.kav
[running] [0x0-0x12012].com.lexmark.icadriver
[running] [0x0-0x13013].jp.co.canon.cijscannerregister
[running] [0x0-0x1f01f].com.hughesnet.statusmeter
[running] [0x0-0x20020].com.hughesnet.statusmeter
[running] [0x0-0x53053].com.adobe.PDApp.AAMUpdatesNotifier
[running] [0x0-0xa80a8].com.parallels.desktop.console
[running] [0x0-0xafdafd].com.parallels.winapp.1d3796c3a6275e3a8a574be6716ab605.8a36ee5c3d a74461ad1f9fd7074393d3.fs
[running] [0x0-0xc70c70].com.etresoft.EtreCheck
[loaded] 377 Apple tasks
[running] 142 Apple tasks
Internet Plug-ins: ⓘ
Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]
OfficeLiveBrowserPlugin: 12.3.5 (2012-11-24) [Support]
AdobePDFViewerNPAPI: 10.1.16 (2015-10-15) [Support]
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-03-11) [Support]
QuickTime Plugin: 7.7.1 (2015-08-19)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]
iPhotoPhotocast: 7.0 (2011-01-12)
SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-21) [Support]
AdobePDFViewer: 10.1.16 (2015-10-15) [Support]
CouponPrinter-FireFox_v2: Version 1.1.9 - SDK 10.5 (2012-11-20) [Support]
JavaAppletPlugin: Java 8 Update 91 build 14 (2016-04-21) Check version
User internet Plug-ins: ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2014-09-16) [Support]
WebEx: 1.0 (2011-02-08) [Support]
Safari Extensions: ⓘ
BB Toolbar for Google and Safari - BB Share Networking Inc. - http://www.bbshare.com (2016-02-24)
OpenIE - Parallels - http://www.parallels.com (2014-09-22)
3rd Party Preference Panes: ⓘ
Flash Player (2016-04-15) [Support]
Growl (2011-06-03) [Support]
Java (2016-04-21) [Support]
MacFUSE (2011-07-16) [Support]
Time Machine: ⓘ
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 240.08 GB
Destinations:
Time Machine Backups [Local]
Total size: 749.78 GB
Total number of backups: 21
Oldest backup: 1/9/16 5:25 PM
Last backup: 4/23/16 12:56 PM
Size of backup disk: Adequate
Backup size 749.78 GB > (Disk used 240.08 GB X 3)
Top Processes by CPU: ⓘ
22% firefox
10% mDNSResponder
8% configd
5% WindowServer
4% prl_vm_app
Top Processes by Memory: ⓘ
1008 MB firefox
877 MB prl_vm_app
53 MB prl_client_app
53 MB HughesNet Status Meter(2)
49 MB plugin-container
Virtual Memory Information: ⓘ
112 MB Free RAM
3.89 GB Used RAM
3.27 GB Swap Used
Diagnostics Information: ⓘ
Apr 27, 2016, 03:29:14 PM /Library/Logs/DiagnosticReports/ksfetch_2016-04-27-152914_[redacted].crash
/private/tmp/*/ksfetch
Apr 26, 2016, 09:13:28 PM /Library/Logs/DiagnosticReports/ksfetch_2016-04-26-211328_[redacted].crash
Apr 25, 2016, 11:08:09 PM /Library/Logs/DiagnosticReports/ksfetch_2016-04-25-230809_[redacted].crash
Apr 25, 2016, 11:06:24 PM /Library/Logs/DiagnosticReports/ksfetch_2016-04-25-230624_[redacted].crash
Apr 25, 2016, 09:39:51 PM ~/Library/Logs/DiagnosticReports/plugin-container_2016-04-25-213951_[redacted]. crash
org.mozilla.plugincontainer - /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/pl ugin-container
Apr 25, 2016, 04:07:46 AM /Library/Logs/DiagnosticReports/ksfetch_2016-04-25-040746_[redacted].crash
[failed] com.kaspersky.kav.gui.plist (2016-04-16) [Support]
Anti-virus programs are unnecessary in Mac OS X and usually only can do harm. Kaspersky is one of worst. Uninstall it and test.
http://support.kaspersky.com/us/11166
Also, you are running on the minimum recommended RAM. Suggest installing at least 8 GB.
I don't have kaspersky. I think I had a free version a long time ago and uninstalled it. When I search this is all it finds:
"Incompatible software
Some of the software on your computer is incompatible with this version of OS X. Because this software may cause problems with your computer, it has been moved. You can delete incompatible software that was moved.
Incompatible software on your computer was moved to a folder named "Incompatible Software" on your startup disk:
Kaspersky AV: this version of Kaspersky AntiVirus is not compatible with this version of OS X.
For more information about incompatible software, see this Apple Support article: http://support.apple.com/kb/HT3258."
When I look in the incompatible software folder it has Read Me.rtf which contains the above text and it has klif.kext. Should I delete those 2 things?
You may have just trashed the app without using the uninstaller because it's still in there and probably mucking up your system.
Use the link to the uninstaller I provided.
You still have Kaspersky running on your computer.
You don't remove it by dragging it to the Trash.
You will need to go to their website, where you installed it from, and follow their instructions on how to remove it.
Kim
OK, I did that and will see if it solved the problem. Thanks.
I went to that link before and it is about removing Kaspersky Internet Security 2015 from a windows operating system. I found another place to download the uninstaller. I ran it and it says it was successfully uninstalled. This has been on my computer for almost as long as I've had it. It seems strange that it would cause problems now after all these years. I will see if it solved the problem. Thanks.
Maybe you should post another EtreCheck report.
Kim
carol848 wrote:
This has been on my computer for almost as long as I've had it. It seems strange that it would cause problems now after all these years.
That's like speculating on which drink killed an alcoholic.
I still have the problem; I just changed something on my calendar and the hard drive has been working for several minutes. Here is the new EtreCheck report I just ran. There is still something about kaspersky -
| [failed] | com.kaspersky.kav.gui |
EtreCheck version: 2.9.11 (264)
Report generated 2016-04-27 21:44:50
Download EtreCheck from https://etrecheck.com
Runtime 5:49
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
hard drive works for a long time
Hardware Information: ⓘ
iMac (27-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac11,3
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: Unknown
Video Information: ⓘ
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ⓘ
OS X Mountain Lion 10.8.5 (12F2560) - Time since boot: about 11 days
Disk Information: ⓘ
OPTIARC DVD RW AD-5680H ()
APPLE HDD HUA722010CLA330 disk0 : (1 TB) (Rotational)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (759.37 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
Lexmark 2600 Series
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Microsoft Compact Optical Mouse 500
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/Parallels Desktop.app
[loaded] com.parallels.kext.hidhook (8.0 18619.1001606 - 2014-09-24) [Support]
[loaded] com.parallels.kext.hypervisor (8.0 18619.1001606 - 2014-09-24) [Support]
[loaded] com.parallels.kext.netbridge (8.0 18619.1001606 - 2014-09-24) [Support]
[loaded] com.parallels.kext.usbconnect (8.0 18619.1001606 - 2014-09-24) [Support]
[loaded] com.parallels.kext.vnic (8.0 18619.1001606 - 2014-09-24) [Support]
/System/Library/Extensions
[not loaded] com.devguru.driver.PTUMWDrv (1.2.40314.524 - 2016-04-04) [Support]
[not loaded] com.novatelwireless.driver.3G (v3.0.7 (001) - 2016-04-04) [Support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (v2.0.6 - 2016-04-04) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.52 - 2016-04-04) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45 - 2016-04-04) [Support]
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.2.0 - 2016-04-04) [Support]
[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.2.0 - 2016-04-04) [Support]
[not loaded] com.sierrawireless.driver.SierraFSRSupport (2.0.2.0 - 2016-04-04) [Support]
[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.0.2.0 - 2016-04-04) [Support]
[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.7 - 2016-04-04) [Support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (v3.0.7 (001) - 2010-07-26) [Support]
/System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.PTUMWCDFree (1.2.40314.524 - 2010-07-26) [Support]
[not loaded] com.devguru.driver.PTUMWCSP (1.2.40314.524 - 2010-07-26) [Support]
[not loaded] com.devguru.driver.PTUMWDIAG (1.2.40314.524 - 2010-07-26) [Support]
[not loaded] com.devguru.driver.PTUMWMdmControl (1.2.40314.524 - 2010-07-26) [Support]
[not loaded] com.devguru.driver.PTUMWMdmData (1.2.40314.524 - 2010-07-26) [Support]
[not loaded] com.devguru.driver.PTUMWUSBMergeNub (1.2.40314.524 - 2010-07-26) [Support]
/System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns
[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.7 - 2010-07-26) [Support]
[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.7 - 2010-07-26) [Support]
System Launch Agents: ⓘ
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.pbs.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.tccd.plist
[not loaded] 4 Apple tasks
[loaded] 116 Apple tasks
[running] 20 Apple tasks
System Launch Daemons: ⓘ
[failed] com.apple.coresymbolicationd.plist
[not loaded] 54 Apple tasks
[loaded] 130 Apple tasks
[running] 49 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2010-10-30) [Support]
[loaded] com.adobe.CS5ServiceManager.plist (2010-10-30) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2015-12-13) [Support]
[running] com.rim.BBLaunchAgent.plist (2010-12-17) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.SwitchBoard.plist (2010-10-30) [Support]
[loaded] com.adobe.fpsaud.plist (2016-04-15) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-02) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2015-12-13) [Support]
[running] com.rim.BBDaemon.plist (2010-12-17) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (2010-10-31) [Support]
[loaded] com.adobe.ARM.[...].plist (2010-11-27) [Support]
[failed] com.amazon.cloud-player.plist (2013-10-31) [Support]
[loaded] com.apple.AddressBook.ScheduledSync.PHXC...plist
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2014-06-20) [Support]
User Login Items: ⓘ
Calendar Application (/Applications/Calendar.app)
HughesNet Status Meter 08-11-07-817 Application Hidden (~/.Trash/HughesNet Status Meter 08-11-07-817.app)
HughesNet Status Meter Application Hidden (/Applications/HughesNet Status Meter.app)
Other Apps: ⓘ
[running] [0x0-0x12012].com.lexmark.icadriver
[running] [0x0-0x13013].jp.co.canon.cijscannerregister
[running] [0x0-0x1f01f].com.hughesnet.statusmeter
[running] [0x0-0x20020].com.hughesnet.statusmeter
[running] [0x0-0x53053].com.adobe.PDApp.AAMUpdatesNotifier
[running] [0x0-0xa80a8].com.parallels.desktop.console
[running] [0x0-0xafdafd].com.parallels.winapp.1d3796c3a6275e3a8a574be6716ab605.8a36ee5c3d a74461ad1f9fd7074393d3.fs
[running] [0x0-0xcbecbe].com.etresoft.EtreCheck
[failed] com.kaspersky.kav.gui
[loaded] 378 Apple tasks
[running] 146 Apple tasks
Internet Plug-ins: ⓘ
Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]
OfficeLiveBrowserPlugin: 12.3.5 (2012-11-24) [Support]
AdobePDFViewerNPAPI: 10.1.16 (2015-10-15) [Support]
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-03-11) [Support]
QuickTime Plugin: 7.7.1 (2015-08-19)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]
iPhotoPhotocast: 7.0 (2011-01-12)
SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-21) [Support]
AdobePDFViewer: 10.1.16 (2015-10-15) [Support]
CouponPrinter-FireFox_v2: Version 1.1.9 - SDK 10.5 (2012-11-20) [Support]
JavaAppletPlugin: Java 8 Update 91 build 14 (2016-04-21) Check version
User internet Plug-ins: ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2014-09-16) [Support]
WebEx: 1.0 (2011-02-08) [Support]
Safari Extensions: ⓘ
BB Toolbar for Google and Safari - BB Share Networking Inc. - http://www.bbshare.com (2016-02-24)
OpenIE - Parallels - http://www.parallels.com (2014-09-22)
3rd Party Preference Panes: ⓘ
Flash Player (2016-04-15) [Support]
Growl (2011-06-03) [Support]
Java (2016-04-21) [Support]
MacFUSE (2011-07-16) [Support]
Time Machine: ⓘ
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 239.97 GB
Destinations:
Time Machine Backups [Local]
Total size: 749.78 GB
Total number of backups: 21
Oldest backup: 1/9/16 5:25 PM
Last backup: 4/23/16 12:56 PM
Size of backup disk: Adequate
Backup size 749.78 GB > (Disk used 239.97 GB X 3)
Top Processes by CPU: ⓘ
10% mDNSResponder
8% configd
6% firefox
4% prl_vm_app
1% Finder
Top Processes by Memory: ⓘ
942 MB firefox
889 MB prl_vm_app
66 MB plugin-container
61 MB mds
61 MB Finder
Virtual Memory Information: ⓘ
22 MB Free RAM
3.98 GB Used RAM
3.62 GB Swap Used
Diagnostics Information: ⓘ
Apr 27, 2016, 03:29:14 PM /Library/Logs/DiagnosticReports/ksfetch_2016-04-27-152914_[redacted].crash
/private/tmp/*/ksfetch
Apr 26, 2016, 09:13:28 PM /Library/Logs/DiagnosticReports/ksfetch_2016-04-26-211328_[redacted].crash
Apr 25, 2016, 11:08:09 PM /Library/Logs/DiagnosticReports/ksfetch_2016-04-25-230809_[redacted].crash
Apr 25, 2016, 11:06:24 PM /Library/Logs/DiagnosticReports/ksfetch_2016-04-25-230624_[redacted].crash
Apr 25, 2016, 09:39:51 PM ~/Library/Logs/DiagnosticReports/plugin-container_2016-04-25-213951_[redacted]. crash
org.mozilla.plugincontainer - /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/pl ugin-container
Apr 25, 2016, 04:07:46 AM /Library/Logs/DiagnosticReports/ksfetch_2016-04-25-040746_[redacted].crash
Hi Carol:
Just a quick thought.
You have not rebooted in 11 days.
Usually after removing software, you need to reboot your computer.
Kim
uninstalling kaspersky did not fix the problem
carol848 wrote:
uninstalling kaspersky did not fix the problem
[failed] com.kaspersky.kav.gui
Kaspersky was not completely uninstalled.
That is the link I went to and is exactly what I did. Their uninstaller said that it was successfully uninstalled. I even ran it a second time to be sure. It said again that it was successfully uninstalled. I just rebooted and the hard drive has been working ever since it started up. The only app I opened was firefox. It is getting worse; I guess I will have to take it somewhere and get it looked at.
hard drive works for several minutes
