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Helpful answers
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Apr 27, 2016 4:35 PM in response to tmizzle84by tmizzle84,EtreCheck version: 2.9.11 (264)
Report generated 2016-04-27 18:25:55
Download EtreCheck from https://etrecheck.com
Runtime 5:20
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
MacBook Pro (15-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 707
Intel HD Graphics
NVIDIA GeForce GT 330M - VRAM: 512 MB
Color LCD 1440 x 900
OS X El Capitan 10.11.4 (15E65) - Time since boot: about 3 days
Hitachi HTS545050B9SA02 disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (101.23 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898 ()
Apple Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Mac App Store and identified developers
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.37 - SDK 10.6 - 2016-04-09) [Support]
[not loaded] com.digidesign.fwfamily.driver (8.0.3 - 2016-04-09) [Support]
[loaded] com.digidesign.iokit.DigiDal (8.0.3 - 2016-04-09) [Support]
[loaded] com.digidesign.iokit.DigiIO (8.0.3 - 2016-04-09) [Support]
[not loaded] com.digidesign.mbox2.boot.driver (8.0.3 - 2016-04-09) [Support]
[not loaded] com.digidesign.mbox2.driver (8.0.3 - 2016-04-09) [Support]
[not loaded] com.digidesign.usb.elevenrack.driver (Digidesign Eleven Rack 1.0.1 - 2016-04-09) [Support]
[not loaded] com.paceap.kext.pacesupport.master (5.7.2 - 2016-04-09) [Support]
[not loaded] jp.co.toshiba.driver.ToExtCmd (1.0.2 - 2016-04-09) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2 - 2009-07-24) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2 - 2009-07-24) [Support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2 - 2009-07-24) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2 - 2009-07-24) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.37 - SDK 10.6 - 2015-12-14) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.37 - SDK 10.6 - 2015-12-14) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.37 - SDK 10.5 - 2015-12-14) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.37 - SDK 10.6 - 2015-12-14) [Support]
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
PACESupport: Path: /Library/StartupItems/PACESupport
Startup items are obsolete in OS X Yosemite
[not loaded] 8 Apple tasks
[loaded] 158 Apple tasks
[running] 72 Apple tasks
[not loaded] 43 Apple tasks
[loaded] 155 Apple tasks
[running] 91 Apple tasks
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-03-03) [Support]
[loaded] com.coupons.coupond.plist (2015-09-14) [Support]
[loaded] com.divx.dms.agent.plist (2013-05-19) [Support]
[loaded] com.divx.update.agent.plist (2013-08-08) [Support]
[failed] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2014-07-13) [Support]
[failed] com.epson.ecpd.launcher.plist (2014-07-10) [Support]
[failed] com.epson.esua.launcher.plist (2014-10-06) [Support]
[failed] com.epson.eventmanager.agent.plist (2012-05-08) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]
[running] com.kodak.BonjourAgent.plist (2012-09-21) [Support]
[loaded] com.lexmark.bmspecificlaunchd.plist (2012-06-27) [Support]
[loaded] com.lexmark.lexprint.plist (2012-01-22) [Support]
[loaded] PACESupport.plist (2009-07-24) [Support]
[running] com.adobe.ARM.[...].plist (2016-03-03) [Support]
[loaded] com.adobe.ARMDC.Communicator.plist (2016-03-03) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-03-03) [Support]
[failed] com.adobe.fpsaud.plist (2016-04-15) [Support]
[loaded] com.apple.aelwriter.plist
[running] com.apple.qmaster.qmasterd.plist
[running] com.digidesign.elevenrack.helper.plist (2009-10-16) [Support]
[running] com.digidesign.fwfamily.helper.plist (2009-12-19) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-02) [Support]
[not loaded] com.sibelius.sari.plist (2010-11-23) [Support]
[loaded] jp.co.canon.MasterInstaller.plist (2015-04-13) [Support]
[loaded] com.adobe.ARM.[...].plist (2010-08-30) [Support]
[loaded] com.divx.agent.postinstall.plist (2013-08-24) [Support]
[running] com.dtv.vgconnect.plist (2015-08-20) [Support]
[loaded] com.dtv.vgconnect.uninstall.plist (2015-10-13) [Support]
[running] com.google.Chrome.framework.plist (2016-04-24) [Support]
[loaded] com.kodak.KODAK AiO Firmware Updater.plist (2016-04-11) [Support]
[loaded] com.kodak.KODAK AiO Software Updater.plist (2016-04-09) [Support]
[running] com.kodak.StatisticCollection.plist (2013-07-26) [Support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Google Drive Application (/Applications/Google Drive.app)
InfiniteHD Application (~/Library/Octoshape/InfiniteHD.app)
fuspredownloader Application Hidden (~/Library/Application Support/.FUS/fuspredownloader.app)
[running] OpenObject.fuspredownloader.280352
[running] com.getdropbox.dropbox.238752
[running] com.google.GoogleDrive.57632
[running] com.lexmark.aio.bm.c36.238112
[running] com.octoshape.client.251232
[loaded] 402 Apple tasks
[running] 195 Apple tasks
AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-04-21) [Support]
OfficeLiveBrowserPlugin: 12.2.3 (2010-02-11) [Support]
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]
AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-04-21) [Support]
EPPEX Plugin: 10.0 (2014-09-15) [Support]
Unity Web Player: UnityPlayer version 4.1.2f1 (2013-06-26) [Support]
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]
Scorch: 6.1.0 (2009-09-03) [Support]
iPhotoPhotocast: 7.0 (2010-08-27)
QuickTime Plugin: 7.7.3 (2016-03-28)
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support]
Silverlight: 5.1.41212.0 - SDK 10.6 (2016-02-02) [Support]
OVSHelper: 1.1 (2013-08-24) [Support]
CouponPrinter-FireFox: Version 1.1.5 (2010-02-01)
DivX Plus Web Player: 2.4 - SDK 10.5 (2013-08-24) [Support]
CouponPrinter-FireFox_v2: 5.4.0 - SDK 10.10 (2015-09-14) [Support]
Default Browser: 601 - SDK 10.11 (2016-03-28)
Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-13) [Support]
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-14) [Support]
JavaAppletPlugin: 15.0.1 - SDK 10.11 (2012-02-26) Check version
AmazonMP3DownloaderPlugin101736: Unknown
OctoshapeWeb: 1.0 - SDK 10.8 (2015-10-13) [Support]
Google Earth Web Plug-in: 7.1 (2013-06-26) [Support]
Ultimate - Wondershare - http://www.wondershare.com (2012-12-18)
DivX Plus Web Player HTML5 <video> - © 2000-2013 DivX, LLC. - http://divx.com (2013-08-24)
DVCPROHDAudio: 1.3.2 (2011-03-09)
Digidesign CoreAudio: 8.0.3 (2009-12-19) [Support]
Digidesign Eleven Rack (2009-10-16) [Support]
DigidesignMbox2 (2011-01-31) [Support]
Digidesign Mbox 2 Pro (2011-01-31) [Support]
Flash Player (2016-04-15) [Support]
Flip4Mac WMV (2011-01-13) [Support]
Growl (2011-07-01) [Support]
Tuxera NTFS (2015-02-28) [Support]
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 397.65 GB
Destinations:
TOSHIBA EXT [Local]
Total size: 999.86 GB
Total number of backups: 1
Oldest backup: 4/29/15, 6:10 PM
Last backup: 4/29/15, 6:10 PM
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 397.65 GB X 3)
4% WindowServer
3% kernel_task
1% Google Drive
1% fontd
0% loginwindow
480 MB kernel_task
115 MB mdworker(7)
74 MB WindowServer
61 MB Dropbox
53 MB mds_stores
404 MB Free RAM
3.60 GB Used RAM (1.52 GB Cached)
71 MB Swap Used
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Apr 28, 2016 3:56 AM in response to tmizzle84by Mike Sombrio,While you've got a lot going on for an old Mac with only 4Gb of ram I don't see indications that lack of ram is the problem. Your problem may be a failing hard drive or some other hardware problem.
Try resetting the SMC Reset the System Management Controller (SMC) on your Mac - Apple Support
And booting into Safe mode Try safe mode if your Mac doesn't finish starting up - Apple Support
I also don't see the "usual suspects" looking at the software although you do have some outdated software that should be removed
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2 - 2009-07-24) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2 - 2009-07-24) [Support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2 - 2009-07-24) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2 - 2009-07-24) [Support]
What is all of the Samsung software? Is it necessary?
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.37 - SDK 10.6 - 2015-12-14) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.37 - SDK 10.6 - 2015-12-14) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.37 - SDK 10.5 - 2015-12-14) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.37 - SDK 10.6 - 2015-12-14) [Support]
Finally, you said you deleted the necessary files....what files and how did you delete them?
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Apr 28, 2016 11:51 AM in response to tmizzle84by Leopardus,★HelpfulYour problem is indicative of a hardware problem, although some of this old SW can contribute to it. It is imperative that we ensure the HW integrity before running around too much deleting stuff, thus consider the following:
The Mac is using a dual channel memory system, i.e. RAM and although yours is not the quickest anymore with a throughput of roughly 1067Mb/s, loosing one half of it will bring your throughput down to half of it at 533 Mb/s which is the same as the RAM clock speed. It could be that one of your RAM modules has the faintest amount of FOD on it. Not enough to break down with the standard AHT, but enough for you to experience it under actual usage.
To rectify this is fairly simple: Power down your Mac.
Unscrew the bottom plate screws, taking care to note where the long and short screws go on it.
Discharge any static electricity, by touching the metal casing and the broad connected strip on the backplane. Best is to keep a connection to it while working. Take care, that if you loose this contact to discharge again.
Remove the RAM modules one by one taking care not to touch the edge connections at all.
Take a normal pencil rubber and carefully clean these connections.
Make sure that you are discharged and replace the RAM modules making sure that they are properly seated.
Clean the backplate, which would normally have accumulated some dust and dirt.
Replace the backplate and screws.
Connect your Mac and test.
Leo
Edit: https://www.ifixit.com/Guide/MacBook+Pro+15-Inch+Unibody+Mid+2010+RAM+Replacemen t/3032 gives a detailed guide with the steps
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Apr 28, 2016 11:53 AM in response to Leopardusby tmizzle84,thank you!!!!!! I'll give that a try asap