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Hi ...


User uploaded file



When I click on About This Mac > Service then click Mac Help, User Manual, OS X Report, etc., nothing happens. It would be great if this worked so all suggestions are welcome.


Thanks!

Posted on Apr 27, 2016 5:57 PM

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Question marked as Best reply

Posted on Apr 27, 2016 9:37 PM

I have two main observations:


  • You said you clicked "About This Mac > Service". Actually, I think you clicked "About This Mac > Support". Service appears to show different options.
  • When I click "About This Mac > Support" and get to the screen you display, I can then click "Mac Help". But what that does is open a new Safari window displaying this:
    User uploaded file
  • Similarly, clicking "User Manual" opens a new tab (as opposed to a new window) in Safari.
3 replies
Question marked as Best reply

Apr 27, 2016 9:37 PM in response to Carolyn Samit

I have two main observations:


  • You said you clicked "About This Mac > Service". Actually, I think you clicked "About This Mac > Support". Service appears to show different options.
  • When I click "About This Mac > Support" and get to the screen you display, I can then click "Mac Help". But what that does is open a new Safari window displaying this:
    User uploaded file
  • Similarly, clicking "User Manual" opens a new tab (as opposed to a new window) in Safari.

About This Mac Support Links not available

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