Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update has slowed my internet connectivity.

Ever since I downloaded the newest update, my internet has become extremely slow. Windstream tested the line with and without my imac's internet on and it's definitely being caused by my newest download. What can I do to get it back up to speed?

MacBook Pro (Retina, 15-inch, Early 2013), OS X El Capitan (10.11.4)

Posted on Apr 27, 2016 6:42 PM

Reply
1 reply

Apr 27, 2016 7:30 PM in response to BBFPaints

Please start up in Recovery mode. In the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. While in Recovery, you'll have no access to your saved bookmarks or passwords, so make a note of those before you begin, if they're needed for the test.

Test. After testing, restart as usual and post the results.

Update has slowed my internet connectivity.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.