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cesherman
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Q: My episode is not playing in the store

My episode is not playing in the store but it is in as a subscriber.  The play/load circle just keeps flashing. 

My podcast is Connections with Craig Sherman.

Posted on Apr 27, 2016 7:23 PM

by Roger Wilmut1,Solvedanswer
Roger Wilmut1 Roger Wilmut1
Level 9 (78,557 points)
iTunes
A:

cesherman wrote:

 

I have read its not advisable to host the files on the server you are hosting your site.

That's nonsense. I have websites and around 200 audio files on GoDaddy without problems.I should just move the files there and amend the feed accordingly. The URLs in the feed must be absolute, not relative - i.e. they must include the http:// and the domain name. Don't change the 'guid' tags, then the change won't affect subscribers.

Posted on Apr 28, 2016 11:55 PM

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cesherman

Q: My episode is not playing in the store

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  • by Roger Wilmut1,Helpful

    Roger Wilmut1 Roger Wilmut1 Apr 28, 2016 4:56 AM in response to cesherman
    Level 9 (78,557 points)
    iTunes
    Apr 28, 2016 4:56 AM in response to cesherman

    Your feed is at http://feeds.feedburner.com/ConnectionswithCraigSherman

     

    There are three items in your feed: only the third has a playable media file. This appears when subscribing but does not play in the Store within a reasonable time.

     

    The URL of your file is a Google Feedproxy one and though it works OK in a browser it redirects to a Google Drive URL. Google Drive is not a suitable place to host your media files - it has consistently caused problems and I would advise you to find another host.

  • by cesherman,

    cesherman cesherman Apr 28, 2016 4:58 AM in response to Roger Wilmut1
    Level 1 (4 points)
    Publishing
    Apr 28, 2016 4:58 AM in response to Roger Wilmut1

    Thank you so much for the help Roger. Do you have a suggestion for a suitable place to host media files? Are there any free options? If not, what would you recommend? 

  • by cesherman,

    cesherman cesherman Apr 28, 2016 5:12 AM in response to Roger Wilmut1
    Level 1 (4 points)
    Publishing
    Apr 28, 2016 5:12 AM in response to Roger Wilmut1

    Sorry, about two different threads. I just figured since they were different questions. 

     

    My podcast title was originally titled Podcast- Voices from the Closet (the name on my blog).  I then changed it to Connections with Craig Sherman but it seemed to have changed back.  Once I created a new post pointing the media file to my blog is has now changed back to Connections with Craig Sherman. My title seems to be changing. Am I inadvertently changing the title? I am using Powerpress. (I know in the long run I don't want to host on my blog, any suggestions are appreciated)  Thanks again for all your help!

  • by Roger Wilmut1,Helpful

    Roger Wilmut1 Roger Wilmut1 Apr 28, 2016 4:04 PM in response to cesherman
    Level 9 (78,557 points)
    iTunes
    Apr 28, 2016 4:04 PM in response to cesherman

    Your podcast is definitely called 'Connections with Craig Sherman':

     

    https://itunes.apple.com/gb/podcast/connections-craig-sherman/id1107351403?mt=2

     

    I can't really offer much in the way of recommendations - my files are hosted on Godaddy and it's been fine. Any normal webspace will do, provided it handles 'byte range requests' (the method used by iPhones' - you should check with the supplier before committing. Free services are dubious as they offer limited bandwidth and storage, and like to add adverts to any web pages. You tend to get what you pay for.

  • by cesherman,

    cesherman cesherman Apr 28, 2016 4:08 PM in response to Roger Wilmut1
    Level 1 (4 points)
    Publishing
    Apr 28, 2016 4:08 PM in response to Roger Wilmut1

    Thanks Roger!   My WordPress site is already on GoDaddy and I am paying for hosting.  Are you suggesting that I just put the files on the same site?  My test file is up there now and it is all working fine.  I have read its not advisable to host the files on the server you are hosting your site.  Is it acceptable until I hit any issues and then move them to a new GoDaddy or other server? 

     

    Thanks!

  • by Roger Wilmut1,Solvedanswer

    Roger Wilmut1 Roger Wilmut1 Apr 28, 2016 11:55 PM in response to cesherman
    Level 9 (78,557 points)
    iTunes
    Apr 28, 2016 11:55 PM in response to cesherman

    cesherman wrote:

     

    I have read its not advisable to host the files on the server you are hosting your site.

    That's nonsense. I have websites and around 200 audio files on GoDaddy without problems.I should just move the files there and amend the feed accordingly. The URLs in the feed must be absolute, not relative - i.e. they must include the http:// and the domain name. Don't change the 'guid' tags, then the change won't affect subscribers.

  • by cesherman,

    cesherman cesherman May 1, 2016 6:24 PM in response to Roger Wilmut1
    Level 1 (4 points)
    Publishing
    May 1, 2016 6:24 PM in response to Roger Wilmut1

    Roger, thank you so much for all your help!!!