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Cannot Add Card because of "Card Device Limit"

My bank finally turned on Apple Pay this morning, I have added my Visa card successfully, but I can't add my American Express card. Initially, I was able to add the AMEX card to my phone, but when I added it to the watch I got "Card Device Limit - This card cannot be added until it is removed from one of the other devices that is using it". When I tried deleting the card from my phone and starting the process again, I get the same error adding to my phone. This card registered with my apple ID, but its only being used on 4 devices. Why can't I add this card?

iPhone 6, iOS 9.3.1

Posted on Apr 27, 2016 7:58 PM

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5 replies

May 5, 2016 1:27 PM in response to n1k0

Hi ,

I cannot get the exact same issue resolved. I am a Plat. Amex holder (quite exp but after this....?) I have been calling AMEX for over 5 weeks, have been told that the department that addresses this is not open on the weekends (wait...this is American Express right?) and even after escalating to a SR. MGR at Amex could only be told after providing the SEID (Secure Element ID Number.)number of the device in question was told again that the AMEX Apple Pay department would look into it. Do not have this issue with any other financial institution!


Please help!

Cannot Add Card because of "Card Device Limit"

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