Johnnybgud

Q: Antivirus

I Need assistance.

 

MY daughter is currently on the BYOD program with her school, and they are enforcing the students to install Antivirus on their laptops. Without the antivirus they are not able to go on the school network. School are using a software calles Onguard which I think is a gateway to their network.

 

I have purchase her MBP late last year as a Christmas present. What do we do??

There are a number of us at school who are in the same boat.

 

Kind regards

MacBook Pro (Retina, 13-inch,Early 2015), OS X El Capitan (10.11.4)

Posted on Apr 27, 2016 11:52 PM

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Q: Antivirus

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  • by thunderzzz,

    thunderzzz thunderzzz Apr 28, 2016 12:03 AM in response to Johnnybgud
    Level 6 (8,379 points)
    Notebooks
    Apr 28, 2016 12:03 AM in response to Johnnybgud

    Mac computers are not vulnerable for Windows viruses. You do not need any antivirus software on your machine.

  • by Johnnybgud,

    Johnnybgud Johnnybgud Apr 28, 2016 12:12 AM in response to thunderzzz
    Level 1 (4 points)
    Apr 28, 2016 12:12 AM in response to thunderzzz

    Hi, thank you for your response.

     

    Would you happen to have something in writing from Apple stating this information.

     

    I have just spoken to the head of IT at their school who does believe that apple mac still requires the antivirus installed ok their computer, which I am trying to dispute with them. This is one of the reason why she is not allowed on their network apparently

  • by K Shaffer,

    K Shaffer K Shaffer Apr 28, 2016 3:30 AM in response to Johnnybgud
    Level 6 (14,350 points)
    Desktops
    Apr 28, 2016 3:30 AM in response to Johnnybgud

    The OnGuard Online seems to be pervasive across some business, education,

    and miscellaneous industry; but I won't bite. Sad if or when they can block you

    because you don't buy into an untruthful premise; & require you pay to play ball.

     

    https://www.onguardonline.gov/

     

    https://www.onguardonline.gov/topics/protect-kids-online

     

    Since the premise is there are tools that can stop a viri in the wild that hasn't been

    invented yet, is why it isn't likely. I'd suspect such a demand since it isn't valid.

    Next thing we'll be forced to buy may be an alien 'flying object detector' to satisfy

    the new reality; a detector may be real enough, but false proof isn't reason to buy.

     

    The only article at OnGuard Online.gov that comes up in a search of site, is

    https://www.onguardonline.gov/articles/0011-malware as result of entering

    'antivirus and Mac OS X 10.11' into their search box. You can get better info

    from a few methods & sites mentored by ASC members and contributors.

     

    I was unable to see where they say outright that antivirus software is required.

    But that could be a detail on the user-side where a student or business partner

    that accesses a service online on a regular basis, is required to play the game.

     

    There are no antivirus applications that can detect on a preventative basis problems

    that have not been already causing problems. And to see something that suggests

    it may be able to, makes me consider how the criminal element can trick people to

    install something that weakens already great security, for another purpose.

     

    Can you provide a sample of the demand from the school that antivirus is required?

    You may be able to submit a question to Apple Legal, or at least a Feedback inquiry

    that may get a rise out of someone there, regarding this kind of request to conform.

     

    • Apple Legal: For legal questions, please go to apple.com/legal/contact and select

    from the drop-down menu provided. Online technical support may (or not) be helpful.

     

    Apple Feedback:

    • Support Feedback

    • Product Feedback

     

    It appears the basic fact of the matter, may involve finding out which products the

    school and this OnGuard online service forces you to get. Like health insurance;

    that doesn't include life, accident, or prevention. Like, I'm going to want that, Sure.

  • by W. Richard Glendon,

    W. Richard Glendon W. Richard Glendon Apr 28, 2016 3:31 AM in response to Johnnybgud
    Level 4 (1,146 points)
    Apr 28, 2016 3:31 AM in response to Johnnybgud

    The opinion of the IT person (even if we generously assume that she knows something about Macs) is the opinion of a person responsible for masses of linked computers on their network and conservatively is taking no chances. Wrong probably in your daughter's case but fair enough.

     

    So the interesting question becomes what antivirus program is least likely to slow down or otherwise distort your daughter's computer. I have flirted with Clam Xav which seemed OK but otherwise I have no experience. Maybe others here can contribute. You can certainly search these communities for "best antivirus program for macs" without the quotes. Same with searching with Google or whatever. Here is a link to one journal article. There are plenty of others.

     

    Good luck,

    dick *******

     

    <Personal Information Edited by Host>

  • by K Shaffer,

    K Shaffer K Shaffer Apr 28, 2016 4:03 AM in response to W. Richard Glendon
    Level 6 (14,350 points)
    Desktops
    Apr 28, 2016 4:03 AM in response to W. Richard Glendon

    The main issue would be to find out what brand names they demand

    a user of a recent model Apple computer running OS X 10.11.4+ is

    supposed to purchase in order to continue their studies or conduct

    business, on these web site portals.

     

    https://www.internetsafetyproject.org/wiki/onguard-online fails to impress.

     

    To search online: only opens up the door of popularity or that of business

    and advertisement driven false-popularity, as those can be bought so as

    to appear truthfully the Best. -- That's too much like searching for products

    such as 'cleanmymac' and hope it really is good, only because of the number

    of times in each search result page the nonsense and false claims, appear.

     

    Does it pay to be popular, or does popularity pay? Either way it costs too much

    if the product is false and drags the performance down so low that other false

    products get promoted in marginal offers to 'clean' or 'make it faster' adverts.

     

    There are a few items in the Mac App Store, which may or may not qualify as

    a practical and prudent method of securing the OS X from untoward attack...

    Since the qualifier is not necessarily that a product perform beyond a doubt.

     

    {And the measure of doubt, is enhanced when performance is hampered;

    the actual operating system itself is damaged by these posers of truth.}

     

    Even using different search engines can change the results; plus modifiers

    such as bolean and other custom means to alter the search results. My

    first choice is 'duckduckgo' since it doesn't track; however word order and

    other text can be required to obtain other desired results; & hopeful 'facts'.

     

    In any event, the odds are factual protection will have a limited ability to do

    more than act like a filter; those tend to obstruct &/or damage the new OS X.

     

    {On the other hand, there are a few items that are helpful, free; such as

    etrecheck.com, https://www.malwarebytes.org/antimalware/mac/ & etc.}

     

    While I can see there is an alleged desire to prevent issues from becoming

    greater than they may otherwise could be, if nothing is done at all, a matter

    of practical importance is dumped on our collective doorsteps by a demand

    we use a new 'blanket approach' to Solving a Problem. The built in one is OK.

    And better when people know how to harden their own computer's OS X.

  • by Linc Davis,

    Linc Davis Linc Davis Apr 28, 2016 5:50 AM in response to Johnnybgud
    Level 10 (207,963 points)
    Applications
    Apr 28, 2016 5:50 AM in response to Johnnybgud

    Although it may seem counter-intuitive, you should never install any AV or "Internet security" products for the Mac if you have a choice, as they are all worse than useless. If you're required by a (mistaken) institutional policy to install some kind of AV, pick one of the free apps in the Mac App Store—nothing else.


    A free AV product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who insists that you have some kind of AV application. It won't modify the operating system; in fact, it won't do anything unless you run it. It's harmless, as long as you don't make the dangerous mistake of thinking that it actually protects you, and that you don't let it delete or move any files. Ignore any warnings about "heuristics" or "phishing." Those warnings, if they're not merely false positives, refer to the text of email messages or to cached web pages, not to malware. Also ignore any attempts to sell you a paid version of the product.

  • by macjack,

    macjack macjack Apr 28, 2016 7:20 AM in response to Johnnybgud
    Level 9 (55,699 points)
    Mac OS X
    Apr 28, 2016 7:20 AM in response to Johnnybgud

    Malwarebytes was developed by one of our own colleagues here in ASC. It gets rave reviews and is about the most proven anti-malware software for Mac. It is the only AV software that has been recommended by Apple. See this topic...

    Getting rid of Trovi adware

  • by Linc Davis,

    Linc Davis Linc Davis Apr 28, 2016 7:27 AM in response to Johnnybgud
    Level 10 (207,963 points)
    Applications
    Apr 28, 2016 7:27 AM in response to Johnnybgud

    Apple's general statements about malware protection are here and here, and here are its instructions for removing the most common types of ad-injection malware. Those statements don't mention any third-party "anti-virus" or "anti-malware" product.

  • by KimUserName,

    KimUserName KimUserName Apr 28, 2016 7:52 AM in response to Johnnybgud
    Level 4 (1,400 points)
    Notebooks
    Apr 28, 2016 7:52 AM in response to Johnnybgud

    Hi Johnnybgud:

     

    Have the school provided you with a list of acceptable AntiVirus software.

    Or are they letting you choose whatever you want.

     

    When I first got my MacBook Pro I came from a Windows background where you always needed a AntiVirus program to be running.

    I used the free Sophos AntiVirus software for about a year. I did not find that it slowed down the computer too much and it was easy to get rid of.

    Some AntiVirus software is easy to install, but you can never seem to get rid of it.

     

    Here is a link in case you are interested. https://secure2.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-ho me-edition-legacy/free-download.aspx

     

    Kim

  • by WZZZ,

    WZZZ WZZZ Apr 28, 2016 9:14 AM in response to Johnnybgud
    Level 6 (13,112 points)
    Mac OS X
    Apr 28, 2016 9:14 AM in response to Johnnybgud

    Safety tips for handling email attachments and content downloaded from the Internet

     

    Distinguishing legitimate and malicious applications

     

    Where you got the file is the most important indicator. Only download and install applications from trusted sources, such as well-known application publishers, authorized resellers, or other well-known distributors. It is also advisable to use antivirus software to scan any files before installation. A selection of third-party products may be found at the Macintosh Products Guide.

     

    Last Modified: Mar 27, 2015

    Safety tips for handling email attachments and content downloaded from the Internet - Apple Support

  • by Linc Davis,

    Linc Davis Linc Davis Apr 28, 2016 9:19 AM in response to Johnnybgud
    Level 10 (207,963 points)
    Applications
    Apr 28, 2016 9:19 AM in response to Johnnybgud

    A link has been posted to an obsolete Apple Support page. That page, in turn, links to a "Macintosh Product Guide" where you can supposedly find "anti-malware" products endorsed by Apple. The product guide hasn't existed for years. I suggest that you follow that link and see what happens. If it leads to "malwarebytes," then by all means, use it.