HT201412: If your iPhone, iPad, or iPod touch won't turn on

Learn about If your iPhone, iPad, or iPod touch won't turn on

rflores717

Level 1 (4 points)

iPod

Q: When I power up it says to connect to computer then it powers off

When I power up it says to connect to computer then it powers off

iPod classic

Posted on Apr 28, 2016 5:56 AM

I have this question too

Q: When I power up it says to connect to computer then it powers off

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Helpful answers

by Allan Eckert,

Allan Eckert Apr 28, 2016 1:43 PM in response to rflores717
Level 9 (53,491 points)

Desktops

Apr 28, 2016 1:43 PM in response to rflores717

It sounds like your iPod is in recovery mode. Try connecting to computer and then doing a restore using iTunes on your computer.
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