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Slow Macbook Pro 2010

Hello,


My Macbook Pro (late 2010) has been running very slow lately i.e. the last few months, and I've been experiencing a lot of beach balling, the odd crash and general frustration.


Visibly, the computer is in good condition and, internally, its running El Capitan (fully up to date) and has 8Gb RAM.

I mainly use the computer for emails, browsing, listening to music and editing photos (lightroom, etc.), though not all at the same time!


I've tried running the EtreCheck (results below), as suggested by a friend, but I can't decipher the results. Can anyone out there help / advise? I've heard that re-installing everything from scratch (not a back-up) may help, but not sure.


Thanks in advance!


EtreCheck version: 2.9.11 (264)

Report generated 2016-04-28 18:18:55

Download EtreCheck from https://etrecheck.com

Runtime 5:09

Performance: Below Average


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Beachballing


Hardware Information:

MacBook Pro (15-inch, Mid 2010)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro6,2

1 2.4 GHz Intel Core i5 CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 508


Video Information:

Intel HD Graphics

NVIDIA GeForce GT 330M - VRAM: 256 MB

Color LCD 1440 x 900


System Software:

OS X El Capitan 10.11.4 (15E65) - Time since boot: less than an hour


Disk Information:

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (298.36 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online


HL-DT-ST DVDRW GS23N ()


USB Information:

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight

Apple Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/System/Library/Extensions

[not loaded] com.ZTE.driver.ZTEUSBCDCACMControl (ZTEDriver_MacV1.1.9 - 2016-04-05) [Support]

[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (ZTEDriver_MacV1.1.9 - 2016-04-05) [Support]

[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.5015 - 2016-04-05) [Support]


Startup Items:

HP IO: Path: /Library/StartupItems/HP IO

Startup items are obsolete in OS X Yosemite


System Launch Agents:

[not loaded] 8 Apple tasks

[loaded] 157 Apple tasks

[running] 73 Apple tasks


System Launch Daemons:

[not loaded] 45 Apple tasks

[loaded] 158 Apple tasks

[running] 86 Apple tasks


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-04-18) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2015-10-18) [Support]

[running] com.adobe.AdobeCreativeCloud.plist (2016-02-14) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]

[not loaded] com.logmein.logmeingui.plist (2015-10-02) [Support]

[not loaded] com.logmein.logmeinguiagent.plist (2015-10-02) [Support]

[not loaded] com.logmein.logmeinguiagentatlogin.plist (2015-10-02) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2013-04-16) [Support]

[loaded] org.macosforge.xquartz.startx.plist (2012-09-27) [Support]


Launch Daemons:

[loaded] com.adobe.ARMDC.Communicator.plist (2015-10-18) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-18) [Support]

[running] com.adobe.adobeupdatedaemon.plist (2016-04-18) [Support]

[loaded] com.adobe.agsservice.plist (2016-01-24) [Support]

[loaded] com.adobe.fpsaud.plist (2016-04-16) [Support]

[loaded] com.google.keystone.daemon.plist (2016-03-02) [Support]

[not loaded] com.logmein.logmeinserver.plist (2015-10-02) [Support]

[loaded] com.logmein.raupdate.plist (2015-10-02) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2013-04-16) [Support]

[loaded] org.macosforge.xquartz.privileged_startx.plist (2012-09-27) [Support]


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist (2016-02-06) [Support]

[failed] com.adobe.ARM.[...].plist (2014-02-17) [Support]


User Login Items:

Dropbox Application (/Applications/Dropbox.app)


Other Apps:

[running] 2BUA8C4S2C.com.agilebits.onepassword-osx-helper

[running] com.adobe.CCLibrary.154912

[running] com.adobe.CCXProcess.156192

[running] com.adobe.acc.AdobeDesktopService.132512.F3D00D1A-4F24-4F59-A3DB-505C16D739E9

[running] com.adobe.accmac.122592

[loaded] com.fiplab.MemoryCleanHelper

[running] com.fiplab.memoryclean.51872

[running] com.getdropbox.dropbox.104992

[loaded] 409 Apple tasks

[running] 196 Apple tasks


Internet Plug-ins:

Default Browser: 601 - SDK 10.11 (2016-03-30)

Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-13) [Support]

Musicnotes: 1.19.0 (2011-06-18) [Support]

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-18) [Support]

FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]

AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-09) [Support]

Silverlight: 5.1.41212.0 - SDK 10.6 (2016-04-12) [Support]

QuickTime Plugin: 7.7.3 (2016-03-30)

Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]

iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-22)

SharePointBrowserPlugin: 14.6.2 - SDK 10.6 (2016-03-21) [Support]

AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-09) [Support]

Scorch: 6.1.0 (2011-06-15) [Support]

JavaAppletPlugin: Java 8 Update 91 build 14 (2016-04-25) Check version


User internet Plug-ins:

Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]


Safari Extensions:

Evernote Web Clipper - Evernote Corp. - http://evernote.com (2015-08-20)


3rd Party Preference Panes:

Flash Player (2016-04-16) [Support]

Java (2016-04-25) [Support]

MacFUSE (2011-08-01) [Support]


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 200.52 GB

Destinations:

TimeMachineBackup [Network]

Total size: 1.92 TB

Total number of backups: 19

Oldest backup: 02/04/2016, 21:56

Last backup: 27/04/2016, 21:51

Size of backup disk: Excellent

Backup size 1.92 TB > (Disk size 498.88 GB X 3)


Top Processes by CPU:

38% com.apple.WebKit.WebContent(2)

23% com.apple.WebKit.Plugin.64

16% WindowServer

14% com.apple.WebKit.Networking

12% Safari


Top Processes by Memory:

728 MB kernel_task

573 MB com.apple.WebKit.WebContent(2)

385 MB mdworker(22)

197 MB Adobe CEF Helper(2)

164 MB Dropbox


Virtual Memory Information:

2.28 GB Free RAM

5.71 GB Used RAM (2.72 GB Cached)

0 B Swap Used


Diagnostics Information:

Apr 28, 2016, 06:00:00 PM Self test - passed

Apr 27, 2016, 09:05:09 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-04-27-210509_[ redacted].cpu_resource.diag [Details]

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

MacBook Pro, OS X El Capitan (10.11.4)

Posted on Apr 28, 2016 10:28 AM

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2 replies

Slow Macbook Pro 2010

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