Volume randomly turns off and on

Question

Level 1

0 points

Volume randomly turns off and on

So I own a 2009 macbook pro. Laptop is still in pretty good condition, no falls, no dents.

Recently when I've been listening to my music or watching youtube videos, the volume will just go mute along with the video pausing, it will be just for a couple seconds and then it will go back. Weird thing is, I could be listening to music or watching a youtube video for hours and then suddenly it will happen.

Oh yeah, I just upgraded to El capitain 10.11.3 about 2 months ago, but the problem has only been happening in the last 2 weeks.

Thanks

Kev

MacBook Pro, OS X El Capitan (10.11)

Posted on Apr 28, 2016 12:05 PM

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Answer 1

dominic23

Level 10

83,916 points

Apr 28, 2016 12:43 PM in response to Pintonik4

1. System Preferences > Flash Player > Advanced > Delete All

Press the "Delete All" button under “Browsing Data and Settings”.

Install Adobe Flash Player.

http://get.adobe.com/flashplayer/

Download it first.

The next step is important.

Click Safari in the menubar and select “Quit Safari”.

Follow the prompts and install it.

Restart computer. Relaunch Safari.

2. Allow Plug-ins

Safari > Preferences > Security

Internet Plug-ins > "Allow plug-ins"

Enable it.

3. Safari > Preferences > Privacy > Cookies and website data:

Press the “ Remove All Website Data” button.

Press the “Details” button.

Remove YouTube related cookies.

Reply

Answer 2

OGELTHORPE

Level 9

57,305 points

Apr 28, 2016 1:35 PM in response to Pintonik4

Try a NVRAM reset:

https://support.apple.com/en-us/HT204063

Ciao.

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