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retrieve contacts from itunes

Can not retrieve contacts from iTunes or even find them in iTunes.

iPhone 5c, iOS 9.2, iphone dropping contacts every now

Posted on Apr 28, 2016 4:52 PM

Reply
7 replies

Apr 28, 2016 5:02 PM in response to scooter8844

Try this in sequence please


1. Log into iCloud as per prior post

2. See if all your contact are there

3. If yes - then ON the phone

4. Settings - iCloud - UN check contacts - say yes to warning about deletion

5. Force restart the phone


Restart your iPhone, iPad, or iPod touch - Apple Support


6. Settings - iCloud - RE check the contacts

They should download onto the phone

Apr 28, 2016 5:20 PM in response to scooter8844

iTunes does not store your contacts as a discrete file you can check

It is part of the overall back of everything on your device

If you restore an iTunes backup - you may see all your contacts come back

Wonder what happened to make them disappear from iCloud unless they were deleted from the phone and that was backed up to iCloud

Be that as it may

You may want to consider using a Contact backup app - there is a couple of free ones on the App store

retrieve contacts from itunes

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