netflix movies don't play on iPad anymore, why

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Level 1

8 points

netflix movies don't play on iPad anymore, why

I have Netflix account. It played on my iPad until just recently. Account is active. Log in works. WiFi is active.Movies just stopped playing.

iPad 2

Posted on Apr 28, 2016 8:35 PM

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Answer 1

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elcpu

Level 7

31,481 points

Apr 28, 2016 8:59 PM in response to DebDanRumour

Try a Forced Restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears.

If still not able, log out of Netflix and log in again.

If still not able, delete the Netflix app and reinstall it.

If still not able, suggest calling Netflix.

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Answer 2

DebDanRumour Author

Level 1

8 points

Apr 28, 2016 9:02 PM in response to elcpu

Thank you elcpu. After I completely powered down, I then rebooted, signed off netflix, then signed back in and everything started working again. There must have been something corrupted which corrected itself by a complete reboot. Cheers!

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Answer 3

elcpu

Level 7

31,481 points

Apr 28, 2016 10:24 PM in response to DebDanRumour

A forced restart like I suggested resolves a lot of issues so I am not surprised. Glad that it worked and cheers to you as well. 🙂

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