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Unable to purchase or download from iTunes or App Store despite having credit on gift card. Can't even download free app. I keep getting directed to verify payment info by entering a USA address. I live in Bermuda.

I am unable to make purchases or download from iTunes or App Store Despite having sufficient credit on iTunes gift card. I am also unable to download free apps. Each time I attempt I am told to verify payment info by entering payment info on a page that seems to only accept USA addresses. I live in Bermuda. It won't even allow me to use my iTunes gift card. This strange phenomena started a few months ago. I have the same problem on my Mac as well As my iPad 2.

iPad 2, iOS 7.0.3, 32 gig

Posted on Apr 28, 2016 8:37 PM

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Posted on Apr 29, 2016 12:54 AM

Yu can only purchase media from the iTunes/App store associated with the country you are located. Also, the payment method has to be associated with that country. For example the billing address for a credit card has to be in the country and a gift card has to be purchased from that country.

You have to use the Bermuda app/iTunes store and you payment method has to be associated with Bermuda

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Question marked as Best reply

Apr 29, 2016 12:54 AM in response to Andrade1206

Yu can only purchase media from the iTunes/App store associated with the country you are located. Also, the payment method has to be associated with that country. For example the billing address for a credit card has to be in the country and a gift card has to be purchased from that country.

You have to use the Bermuda app/iTunes store and you payment method has to be associated with Bermuda

Unable to purchase or download from iTunes or App Store despite having credit on gift card. Can't even download free app. I keep getting directed to verify payment info by entering a USA address. I live in Bermuda.

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