Deactivate an old mail account = how to with easy access to mail

Question

scootim Author

Level 1

4 points

Deactivate an old mail account = how to with easy access to mail

Hi,

I have an old email account (no longer hosted) but daily have to look back over emails sent/received.

Mac Mail is continually asking for the password - it's crashed (a lot) and causing issues.

So... I tried:

1. Moving the mail to On My Mac

2. Selecting Deactivate within settings/internet accounts/mail - the mail account

BUT... here's the hitch... it still keeps asking for the password!

How can I stop mac mail searching / pulling/pushing email from this account?

Thanks 🙂

iMac (27-inch, Late 2012), OS X El Capitan (10.11.4)

Posted on Apr 29, 2016 3:41 AM

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Answer 1

dwb

Level 7

32,920 points

Apr 29, 2016 5:02 AM in response to scootim

Open System Preferences and select Internet Accounts. Do you see that account listed there? If so you can deactivate it there.

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Answer 2

Linc Davis

Level 10

209,547 points

Apr 29, 2016 5:22 AM in response to scootim

From the Mail menu bar, please select

Window ▹ Connection Doctor

Look for the disused SMTP (outgoing mail) account in the window that opens. Double-click it. Another window will open, showing a list of all the outgoing mail accounts. The unwanted one will be selected. Make a note of the settings in case you change your mind. Click the minus-sign button to delete it, then click OK.

If there's more than one unwanted account, repeat.

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Answer 3

Duane

Level 10

124,267 points

Apr 29, 2016 7:57 AM in response to scootim

In Mail -> Preferences -> Accounts -> Account information, disable the option "Enable this account".

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