iOS 9.3.1 auto deletes all text messages

Was this solved? I have the same problem too. Just upgraded my wife's iPhone 5 to iOS 9.3.1 (16GB) and all old text messages were deleted and new ones don't create notifications and get deleted. All settings have been properly checked. I've hard started it several times without any luck. This is absolutely unacceptable.

I have the exact same issue after upgrading to 9.3.1 (13E238) device is iphone 4s and it is VERY problematic for my communications!!

I have the same problem just noticed it today and I updated maybe a week or so ago. It looks like the iPhone hid them. When I look at the memory usage it still says I have 1gb of text messages. So I'm hoping a fix is coming to retrieve them. I Need them. They are my documentation for my employees at work I keep up with.

Was this resolved? I am also facing the same problem. Upgraded to 9.3.2(13F69) but still facing the same issue.

Same issue here except it seems to only be non-iMessage messages - "green" messages. My "blue" messages seem to stick around. Could it be a SMS vs internet delivery bug?

Also, thank you sjituri for posting that 9.3.2 didn't fix it. I was about to try that.

I am having this exact same problem. I realize that this thread hasn't had a reply in over a month, but I updated my phone from iOS 6 to 9.3.2 in June. I lost about two years of SMS messages and iMessages. I first thought it was because of the size of the update, as a good friend of mine who's very familiar with Apple said something similar when I told him about it. Now I'm beginning to think that the loss of all my texts is because of this problem. I don't check my phone often, so now I end up accidentally ignoring people because I don't get notifications. That combined with all of my texts being deleted every few days has made me very frustrated. I hope a fix comes with 9.3.3.

I'm having the exact same problem with my sons iPhone 5. After updating to 9.3.2 from a much older version he lost saved text, does not get proper notification of incoming text and new threads are not retained. Anybody have any suggestions?

Same issue here...my daughter's phone has just deleted all her messages again for the 3rd time in a week. Not sure what's going on? Anyone have any updates?

I have the same problem. I updated my iphone 5 to iOs 9.3.3 last night and all my messages disappeared. I also still see them in my memory usage. Also everytime i send a new message, it keeps says sending even though my contact receives the message and has already replies. If you power off the phone all the messages are gone again. This is very agravating. I tried all the common solution found online and suggested on another page, such as reboot, reset network settings, and reset all settings.

I will keep an eye on this thread and hopefully someone can find a solution!

I have updated my iPhone 5 to 9.3.3 this week and I am facing the same problem. Have also tried the hard reset etc to no avail! There are many people now with the same problem. Why have we had no feedback from Apple with at least an explanation if not a fix? I really do not want to delete and restore from an old backup as this time consuming and we will not benefit from the extra features of ios 9.

same issue. Plus the texts were sending and being received even though the send bar was stuck at 90%.

the fix was to do a factory reset WITHOUT restoring backups from iCloud or computer. now messaging works fine. No problems.

which means the problem was in the backup data and its incompatibility with the new OS

I have the same issue I've done everything but yet my msgs get deleted after a few hours of receiving

I have exact same issue. Even upgrading to every iOS and now on iOS 10 did not help. I have try to sent text to my own number still it got deleted after a few hour. Anyone hav found a fix or reply from apple?