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How to shut down MBA 11.6" that froze, no cursor move

My Macbook Air 11.6 " froze, cannot move cursor - how to force shutdown ?

MacBook Air, OS X El Capitan (10.11.4), early 2015 11"

Posted on Apr 29, 2016 5:18 AM

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Question marked as Best reply

Posted on Apr 29, 2016 8:12 AM

Hold the power button down until the screen goes black.


Wait at least ten seconds before you reboot your Mac.

2 replies

How to shut down MBA 11.6" that froze, no cursor move

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